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Call center Service Coordinator -SEA
Danaher CorporationSeberang Perai, Penang, Malaysia30+ hari lalu
Penerangan pekerjaanEducation – Degree or equivalent in Business Administration or Engineering. Experience – At least 3 years of experience in a similar capacity within an international organization. Required skill – Ability to evaluate and prioritize clients’ needs based on urgency and impact.
Overview
Beckman Coulter Diagnostics, part of the Danaher family, is dedicated to advancing laboratory science and improving patient lives through world‑class diagnostics. The Call Center Service Coordinator – SEA‑S (Singapore and Malaysia) is a customer‑support position located in Malaysia that will serve customers across the SEA‑S region remotely. This role reports to the Customer Support Manager, SEA.
Responsibilities
- Coordinate various service activities, including Uninterrupted Power Supply (UPS), Clinical Water System, Biohazard Waste Management System, and Compress Air system, to ensure comprehensive support is provided to clients.
- Identify and connect clients with the Service team and resources to meet their needs.
- Maintain accurate records of Service Contracts, Channel Partner inquiries, and Inventory Management System.
Qualifications
Remote Work
This position is eligible for a remote work arrangement. Qualified candidates may work remotely from their home location. Additional information about the remote work arrangement will be provided during the interview process.
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