Overview
Customer Success Specialist Urgent Hiring (Mand Eng - Banking Industry)
Responsibilities
- Assist and educate customers on self-service and digital banking channels
- Handle account / transaction inquiries and provide solutions
- Conduct call-backs and follow-ups when needed
- Perform basic KYC checks and ensure compliance
- Deliver a professional, customer-first experience
Qualifications
Min. 1 year customer service experience in BPO or banking preferred; fresh grads welcomeFluent in English & Mandarin (spoken & written)Willing to work on rotational shifts if requiredGood communication skills and ability to build strong customer rapportBenefits
5 working daysTraining ProvidedAllowance ProvidedAnnual leave / Medical leaveNear to public transportNote : This description has been refined to remove duplicate and boilerplate content and to present information in a structured, accessible format. No omitted core requirements were added or altered.
#J-18808-Ljbffr