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Customer Success Specialist Urgent Hiring (Mand Eng - Banking Industry)

Customer Success Specialist Urgent Hiring (Mand Eng - Banking Industry)

Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia
13 jam yang lalu
Penerangan pekerjaan

Overview

Customer Success Specialist Urgent Hiring (Mand Eng - Banking Industry)

Responsibilities

  • Assist and educate customers on self-service and digital banking channels
  • Handle account / transaction inquiries and provide solutions
  • Conduct call-backs and follow-ups when needed
  • Perform basic KYC checks and ensure compliance
  • Deliver a professional, customer-first experience

Qualifications

  • Min. 1 year customer service experience in BPO or banking preferred; fresh grads welcome
  • Fluent in English & Mandarin (spoken & written)
  • Willing to work on rotational shifts if required
  • Good communication skills and ability to build strong customer rapport
  • Benefits

  • 5 working days
  • Training Provided
  • Allowance Provided
  • Annual leave / Medical leave
  • Near to public transport
  • Note : This description has been refined to remove duplicate and boilerplate content and to present information in a structured, accessible format. No omitted core requirements were added or altered.

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