Shift Manager - Contract Logistics / SCM

You are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Job Responsibilities

• Strategically plan and manage Resource Planning, order Management, handover the material to the respective Carrier on time as per the Customer SLA.
• Establish and monitor the key performance index to ensure that all the required KPi is being achieved above the goal.
• Deep dive and carry out RCA to understand the gap being detected during the operation.
• Develop and Mitigate risk to ensure continuity of business by collaborating with Cross functional team.
• Cultivate the continuous improvements Culture under Xsite to all the staff in all the process that is involve achieving optimum productivity.
• Drive and implement KATA Coaching system or other Improvement tools in operation to guide area Owner to exhibit Improvement in each and every process.
• First level of contact for all the operation related issue which will be revert to the stake holder within the stipulated SLA.
• Provide the first level investigation for all the operation related quality issue and Customer escalation.
• Carried out the Operation resources Planning by review the cycle time and forecast the had been provided by the customer.
• Drive and Plan the Quarter End Closure without any major issues.
• Comply with laws, regulations, and ISO requirement.
• Performs other duties as assigned.

Job Specification (qualification, Experience, Skills, Attributes)

To be considered for this position you must have valid rights to work and live in Malaysia.

#J-18808-Ljbffr