Sr Support Engineer - Oracle Middleware
Rimini Street, IncMalacca City, Malacca, Malaysia3 hari lalu
Penerangan pekerjaanAbout Rimini Street, Inc. Rimini Street, Inc. (Nasdaq : RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.To learn more, please visit , and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. Position Summary We are growing our team of engineers at Rimini Street and are seeking Technical Support Engineers with deep experience across Oracle's Fusion Middleware products to join our global support team.The role of Senior Support Engineer - Oracle Middleware is to provide exceptional remote-based support for mission-critical systems utilising Oracle WebLogic and other Oracle Fusion Middleware solutions, as part of our global customer support team.The position has the responsibility for researching, troubleshooting issues, support of architectural & performance related improvements, and fault corrections, across varied environments from on-premise to cloud.The role requires the expertise and skills to debug, correctly diagnose, and resolve serious issues for complex, integrated platforms in a timely manner. Many of these environments will be configured for high availability, or high-volume mission critical applications. Essential Duties & Responsibilities Solve complex customer issues using methodical troubleshooting based on expert knowledge in one or more of the following areas (with Application Server / Java products as mandatory) + Application Server and Java : Oracle WebLogic Server (WLS), Application Server (OAS), Java, Coherence, HTTP Server (OHS) Integration and Process Management : Oracle SOA Suite, Service Bus (OSB), BPM, B2B, Data Integrator (ODI), SOAP, REST, XML, etc. Portal / Content Management : Oracle WebCenter, Universal Content Management (UCM), Imaging Business Intelligence : Oracle Business Intelligence (OBIEE), Discoverer, BI Publisher Identity Management : Oracle Identity Manager (OIM), Internet Directory (OID), Access Manager (OAM), Web Services Manager (OWSM) Application Development : Oracle Application Development Framework (ADF), JDeveloper, Forms and Reports Security : LDAP, SSL, TLS, MFA, etc. Work closely with customers to understand their needs, support business change and deliver a consistently high-quality customer experience Provide remote-based production operational support & guidance for multiple clients that are using (any of) the above products, across physical, virtual, and / or Cloud environments. Have expert level knowledge of the UNIX / Linux and Windows operating systems. Support client configuration, sharing implementation and best practice advice. Understand and resolve complex application security issues and upgrades with Java and TLS. Be able to support High Profile accounts as a single point of client contact and advisor as may be required Be a pro-active contributor to a 24x7x365 running support organization, and where required work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours Collaborate with team members in a virtual team environment to extend field experience to different client situations Be a single point for timely and effective progress of all related cases / additional requests of key assigned clients Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience Be able to work effectively under remote supervision Other job-related duties and responsibilities may be assigned from time to time. Education Bachelor Degree in Computer Science or related field or equivalent experience Experience 10+ years demonstrable experience in administration, architecture, installation, migration, patching and upgrade, configuration, performance tuning, health checks, clustering / high-availability deployment, security, storage, monitoring, and troubleshooting in one or more of the Oracle Fusion Middleware products and related technologies listed above. Primary experience with 11g and 12c versions of the aforementioned products, but ideally also experience with 10g and 14c. Advanced knowledge in Unix / Linux and / or Windows system administration. Advanced knowledge in networking, security, virtualisation / cloud, and storage administration. Advanced proficiency in scripting and automation, including Unix, SQL, shell, batch, Python / Perl / etc. Knowledge and experience with databases (e.g. Oracle Database), from an integration, repository management, and development perspective. Skills Superb troubleshooting skills and tenacity in problem solving Passionate focus on customer support and the ability to build long term, successful working relationships with Clients Deep knowledge of product customization / extension methodologies Deep knowledge of product integration Experience with OS utilities like vmstat, top, iotop, sar, netstat, strace, iostat, tcpdump, wireshark Excellent interpersonal, presentation and communication skills – verbal & written Attention to detail and the ability to learn quickly Extreme focus on Client satisfaction Ability to work calmly and professionally in high pressure situations The ability to work remotely from a home-based office in a virtual environmentTechnical Skills Software Administration Software Configuration Software Installation Software Upgrade / Migration Systems Integration Linux / Unix Microsoft Windows Patch Management Performance Tuning Root Cause Analysis Security Networking Desired Qualifications Fluency in a language other than English (ideally Japanese), while not mandatory, would be useful A consulting background, while not mandatory, would be usefulRimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.Compensation is based on role, location, and level of applicable experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.We are looking for talented, passionate people to help us build our future atOur work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs : Company + We dream big and innovate boldly. Colleagues + We work with extraordinary people who create a culture of mutual respect and collaboration. Clients + We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community + We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. Accelerating
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Support Engineer • Malacca City, Malacca, Malaysia
Pekerjaan berkaitan
- Dinaikkan pangkat
Senior Software Engineer, AI Model serving - Asia
SpeechifyMalacca City, Malacca, Malaysia Senior Software Engineer, AI Model serving - Asia.Senior Software Engineer, AI Model serving - Asia.Speechify is a text-to-speech app that makes information accessible for 20+ million users across ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Director, Solution Architecture
Red HatMalacca City, Malacca, Malaysia Red Hat Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.The Red Hat Sales team is looking for a Tech Sales Leader to join us in Malaysia, with responsibilities across multiple countries.I...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Software Engineer
Infineon TechnologiesMalacca City, Malacca, Malaysia Act as the local and global Application Owner (AO) for assigned Material Handling Automation (MHA) applications.Serve as the technical lead for the local team, providing software technical expert c...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Software Engineer (Full Stack, Back-End Focused)
ReapMuar, Johor, Malaysia Senior Software Engineer (Full Stack, Back‑End Focused).Join the team at Reap, a global financial technology company headquartered in Hong Kong, building stablecoin‑enabled finance solutions.We are...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
- Dinaikkan pangkat
Utilities Engineer
LonzaBahau, Negeri Sembilan, Malaysia Today, Lonza is a global leader in life sciences operating across five continents.While we work in science, there’s no magic formula to how we do it.
Our greatest scientific solution is dedicated in...Tunjukkan lagiKemas kini terakhir: 12 hari yang lalu
- Dinaikkan pangkat
Software Engineer, Android Core Product - Kuala Lumpur, Malaysia
SpeechifyMuar, Johor, Malaysia The mission of Speechify is to make sure that reading is never a barrier to learning.Over 30 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, G...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Software Engineer / Senior Engineer
Cohu MalaysiaMalacca City, Malacca, Malaysia At Cohu Malaysia, we are committed to driving innovation and excellence in the semiconductor industry.Our mission is to create a dynamic and inclusive work environment where every team member feels...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
- Dinaikkan pangkat
Sr Support Engineer - Oracle Middleware
Rimini StreetMalacca City, Malacca, Malaysia Sr Support Engineer - Oracle Middleware.Support Engineer - Oracle Middleware.The role will report directly to the.This position is based in Malaysia and may work from a remote office.Nasdaq : RMNI),...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Software Engineer, AI Model serving - Kuala Lumpur, Malaysia
SpeechifyMalacca City, Malacca, Malaysia Senior Software Engineer, AI Model serving - Kuala Lumpur, Malaysia.Speechify Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
Join or sign in to find your next job.Senior Software Enginee...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Software Engineer, AI Model serving - Kuala Lumpur, Malaysia
Clutch CanadaSeremban, Negeri Sembilan, Malaysia PLEASE APPLY THROUGH THIS LINK : .The mission of Speechify is to make sure that reading is never a barrier to learning.Over 50 million people use Speechify’s text-to-speech products to turn whatever ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior / Staff / Principal Engineer
CanonicalSeremban, Negeri Sembilan, Malaysia Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Senior / Staff / Principal Engineer.
Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Software Engineer
Infineon Technologies AGMalacca City, Malacca, Malaysia Act as the local and global Application Owner (AO) for assigned Material Handling Automation (MHA) applications.Serve as the technical lead for the local team, providing software technical expert c...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Software Engineer
NearaMuar, Johor, Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.StashAway is Asia’s leading digital wealth manager.We’re on a mission to empower people to build long-term wealth, and we’re live across fi...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
- Dinaikkan pangkat
Site Reliability Engineer - Based in Johor Bahru
Arvion ServicesKebun Baharu, Johor, Malaysia Site Reliability Engineer – Johor Bahru.Site Reliability Engineer – Johor Bahru.As a Site Reliability Engineer (SRE), you will play a key role in maintaining the reliability and performance of crit...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
- Dinaikkan pangkat
Senior Software Engineer
EngageRocketMuar, Johor, Malaysia Senior Software Engineer at EngageRocket.EngageRocket is the first venture-backed HR Technology company in SEA with the mission to create better workplaces with people analytics.We help organisatio...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Sr. Support Engineer, SAP
Rimini Street, IncSeremban, Negeri Sembilan, Malaysia Nasdaq : RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support, management and innovation solutions and the leading third-party support provider for Oracle, S...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Senior Software Engineer (Remote)
PortcastMalacca City, Malacca, Malaysia Our mission is to transform international supply chains to be more resilient by helping logistics companies realize the full potential of their data.
We cater to both shipping lines and cargo airlin...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
HPC / AI Solution Architect
Hewlett Packard EnterpriseMalacca City, Malacca, Malaysia Remote / teleworker role; you will primarily work from home.Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
We focus on connecting, protecting, a...Tunjukkan lagiKemas kini terakhir: 28 hari yang lalu