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Coordinate with the customer on delivery arrangement such as re-scheduling request, cancellation requests, etc.
Work with interdepartmental on sales related matters
Process Purchase Order and ensure upon receipt of confirmed sales order timely
Assist in logistic arrangement eg sample / documents shipping arrangement
Administrative support such as e-filing of sales documents to ensure audit compliance.
Prepare sale reports to sales team.
Process Sample requests from customers
Prompt and regular upkeeping of customers' database to maximise customer relationship management.
Handle and attend to customer's enquiry and complaints.
Any other duties as assigned.
JOB REQUIREMENTS
Min. Diploma in Business Administration, Engineering, Sales and Marketing or equivalent
Min 2 year in sales administration and coordination
Customer Service orientated
Proactive team player with the ability to work independently in challenging projects and timelines.
Meticulous, efficient, enthusiastic, and resourceful
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Sales Coordinator • Tasek Gelugor, Penang, Malaysia