Technical Support Engineer (Immediate Hirings)

Technical Support Engineer (Immediate Hirings)

As Support Engineer (Storage / Servers) ensures that the enterprise’s storage and server systems are reliable, secure, scalable, and optimized for performance. Must be able to handle both physical and virtual server environments and manage various storage technologies like SAN, NAS, and cloud storage platforms.

Job Responsibilities :

• Providing technical support remotely or on-site, assisting customers with issues or inquiries.
• Working closely with internal teams or the principal support team to ensure issues are resolved effectively.
• Participating in an on-call rotation to support after-hours issues, ensuring compliance with customer SLAs.
• Updating the ticketing system with the status of incidents, requests, and projects in a timely manner.
• Contributing to documentation efforts to maintain records, project documentation and knowledge bases for troubleshooting and support.
• Conduct project or implementation User Acceptance Testing (UAT) and commissioning with customers.

Job Requirements

How to Apply : You may send your resume in MS WORD format to or click on Apply Now . Only shortlisted candidates will be notified.

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