Agency Relationship Management, Specialist

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Manage Life Planners to drive engagement (i.e. CAC members, MDRTs, Convention Qualifiers)

Roles and Responsibilities :

• Activate, grow and drive productivity of Life Planners
• Collaborate with AD's Work Stream or departments to increase adoption and Active Agent / Productivity of Life Planners
• Generate CS leads through Project KEY from Life Planners
• Management of the day to day distribution support and activities for right impact.
• Work effectively with existing and develop new CS producers to maximize ANP and VoNB in Agency channel (including TAKAFUL).
• Become the point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
• Track sales performance and key initiatives and prepare weekly and monthly sales report
• Collaborate with Segment Management to plan and execute engagement activities, R&R, campaigns to deepen and foster good relationships with Life Planners
• Deep understanding of servicing issues and ability to appropriately escalate to Client Management

Minimum Job Requirement :

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.