Operations Specialist (Scheduler)

Operations Specialist (Scheduler)

POSITION SUMMARY

Perform daily operations role and responsible for the day-to-day smooth execution and continuous operations. Ensure standards and procedures are strictly adhered to.

KEY RESPONSIBILITIES AND RESULTS

Key Results Areas :

• Experience in job flow schedule scenarios in BMC Control-M
• Able to create job flows using Control-M Workspace
• Worked with Control-M scheduler
• Plan, develop, integrate, and automate application and operating system tasks through an automated batch scheduler (e.g. BMC Control-M) with focus on efficiency and automation.
• Responsible for creating reference architectures, best practices and procedures and will setup, monitor and schedule batch jobs across multiple applications and operating systems.
• Working on request based on the service request (SR) or change request (CR) from Singtel customer / stakeholder or SA.
• Control-M batch job execution and monitoring.
• Batch output & event handling
• Prompt incident identification, escalation & reporting
• Backup operations
• Generate daily / weekly / monthly / yearly / ad-hoc reports when required
• Adhere to all operational & physical security procedures
• Provide operational support during DR Exercises
• Maintain records required to work towards acceptable audit rating
• Any other operational related duties as assigned
• Perform callouts and escalation as per the work instructions and / or when the situation requires it by communicating the appropriate information effectively to the relevant support and / or customer.

Key Performance Indicators :

Category Essential for this role

Good to have

3 years DC Operations

Technical / Professional Skills

Non-Technical / Soft Skills

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