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Customer Service Professional

Customer Service Professional

SRG Asia Pacific Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Your mission :

  • Chat, DM, email, or call – meet customers where they are and help them out with speed, empathy, and clarity.
  • Troubleshoot product or service issues like a pro (don't worry, we'll train you).
  • Spot trends in customer feedback and pass on the tea to improve our products and services.
  • Keep accurate records of customer interactions and follow-ups
  • Stay sharp on our products, promos, policies – and bring that knowledge to the convo.
  • Work with different teams to solve real problems

Working Hours & Schedule :

  • Shift-based schedule between Monday to Sunday
  • 5 working days per week with 2 off days, based on rotating weekly schedule

    • Job Types : Full-time, Contract

    Pay : Up to RM3,000.00 per month

    Benefits :

  • Opportunities for promotion
  • Professional development

    • Language :

  • Mandarin (Preferred)
  • english (Preferred)

    • Work Location : In person

    Buat amaran kerja untuk carian ini

    Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia