Customer Service Professional

Your mission :

• Chat, DM, email, or call – meet customers where they are and help them out with speed, empathy, and clarity.
• Troubleshoot product or service issues like a pro (don't worry, we'll train you).
• Spot trends in customer feedback and pass on the tea to improve our products and services.
• Keep accurate records of customer interactions and follow-ups
• Stay sharp on our products, promos, policies – and bring that knowledge to the convo.
• Work with different teams to solve real problems

Working Hours & Schedule :

Job Types : Full-time, Contract

Pay : Up to RM3,000.00 per month

Benefits :

Language :

Work Location : In person