Education and Experience Requirements
Job Summary
The Medi-Spa Physician administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to administer these procedures, safely and effectively, and be able to explain accurately all aspects of the products and services to the guests. They must have excellent communication skills and be able to provide aesthetic medical solutions to address the concerns of onboard guests. The Medi-Spa Physicians are expected to work with the Medi-Spa Sales Consultant, who will assist them with the sales, marketing, and promotional aspects of the position. The Medi–Spa Sales Consultant will also translate for the Medi-Spa Physicians if necessary. The Medi-Spa Physicians are expected to gain knowledge of the spa services and products in effort to cross-promote these services to guests. The Medi-Spa Physician will review and give final approval for all service / treatment plans organized and booked by the Medi – Spa Sales Consultant.
Position requirements : Possess the ability to work without direct supervision and actively promote the services to the guests. Work closely with the Medi–Spa Sales Consultant. Must have enthusiasm and possess excellent customer service skills. Must be able to give an effective presentation as it relates to medi-spa services. Enjoy working with people and possess a friendly and outgoing personality. Excellent communication and listening skills. Basic computer knowledge. Must be a team player.
Duties and Responsibilities
General Guidelines A clean, non-intimidating, state-of-the-art and stress-free environment is not only what we strive to offer our guests, it is the goal for our staff as well. A critical element to the success of our spa is our ability to work together as a team. If we are unable to work seamlessly together, our guest will be the first to notice. Following are some policies that we have put in place to help us avoid unnecessary contention : Medi-Spa Physicians may only be booked for services for which they are qualified to administer. In some cases, it is impossible to fairly book services if you are not qualified to perform all services. Medi-Spa Physicians are not allowed to refuse or trade services that they are certified to perform. Guest requests cannot be moved or changed without the Spa Manager’s approval. All staff members are required to perform general duties during their scheduled hours, as directed by the manager onboard. General duties may include, but are not limited to, promotional duties, port cleaning, staff meetings, training and stock inventory. Guidelines for Protection and Sanitization (GPS) : Be familiar with OneSpaWorld’s GPS to safety. Understand and practice the required self-screening procedures. Understand and follow the agreed upon procedures for symptomatic guests or employees. Understand and adhere to staff and guest Physical Distancing Policy. Understand and adhere to Staff Personal Hygiene Policy. Understand and adhere to the Hand Washing Policy. Arrive at the spa between five and ten minutes prior to assigned shift start time. Understand proper use and disposal of Personal Protective Equipment (PPE) for the modality and for handling soiled linen, waste, and chemicals. Be familiar with the approved disinfecting products available at the spa location including proper use, contact time, disinfection methods and proper storage and handling procedures. Understand and adhere to the Treatment Room Preparation requirements. Understand and adhere to the Sanitation Policy for the applicable modality and services performed. Understand and adhere to the Sanitation Policy for the applicable spa area. Understand the Sanitation Log Policy and complete logs as required. Understand and adhere to the Retail Product Handling and Transferring Procedure. Understand and adhere to the Product Sampling Procedure.
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Shipboard Medispa Physician • Kuala Lumpur, Kuala Lumpur, Malaysia