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E-Commerce Project Specialist

E-Commerce Project Specialist

Dormez GroupPelabuhan Klang, Selangor, Malaysia
16 jam yang lalu
Penerangan pekerjaan

Company Description

Dormez Group is a dynamic and fast-growing conglomerate headquartered in Malaysia, specializing in manufacturing, e-commerce, and logistics. We build solutions that drive growth, innovation, and impact across multiple industries. With a strong presence on platforms like Shopee and a growing regional footprint, we combine local expertise with digital agility to deliver excellence to customers and opportunities to talent. We take pride in our collaborative culture, flexible working environment, and commitment to developing future leaders.

Requirement

  • Bachelor's degree in Business, Marketing, or a related field.
  • Proven experience in E-Commerce background with at least 2 years experiences.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to multitask and work under pressure in a fast-paced environment
  • Strong analytical and problem-solving skills.
  • Strong project management and coordination skills.

Job Descriptions

1.

Project Planning & Execution

  • Define and manage project scope, goals, deliverables, timelines, and budgets.
  • Develop project plans and ensure milestones are met across departments.
  • Coordinate product launches, promotional campaigns, and platform updates.

    • 2.

    Cross-Functional Collaboration

  • Act as the main point of contact between internal departments (marketing, sales, logistics, finance) and external partners (eCommerce enablers, developers, couriers).
  • Translate business requirements into actionable tasks for different teams.
  • Host regular check-ins or status meetings to align all stakeholders.

    • 3.

    Campaign & Promotion Coordination

  • Collaborate with the marketing team to execute digital campaigns (sales, flash deals, festive launches).
  • Coordinate promotional setup with marketplaces or enabler teams.
  • Track timelines, assets, and deadlines for campaign readiness.

    • 4.

    Performance Tracking & Reporting

  • Oversee performance and updates of eCommerce platforms
  • Build dashboard to keep track of P&L / sales / operation performance
  • Monitor key metrics (conversion rate, traffic, sales performance, ATC delivery times etc)
  • Prepare weekly or monthly reports to summarize project and campaign results.

    • 5.

    Inventory & Fulfillment Coordination

  • Align with supply chain / logistics to ensure product availability.
  • Manage campaign stock planning with warehouse teams and fulfillment partners.
  • Troubleshoot fulfillment issues (e.g., late deliveries, wrong items, COD failures).

    • 6.

    Process Optimization & Documentation

  • Identify bottlenecks in workflows and propose process improvements.
  • Document SOPs, timelines, and best practices for repeatable project success.
    • Buat amaran kerja untuk carian ini

    Project Project • Pelabuhan Klang, Selangor, Malaysia