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R – Senior Customer Support

R – Senior Customer Support

AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD.Pacific Remote Islands Marine National Monument, Howland Island, Malaysia
20 jam yang lalu
Penerangan pekerjaan

Your Role :

You will be assisting clients with administrative and advisory services, ensuring all processes are handled efficiently and accurately. You will be responsible for staying up-to-date with relevant policies and regulations to provide high-quality service. Attention to detail and accuracy will be key in delivering excellent results.

Job Responsibilities :

  • Manage client applications and related documentation.
  • Liaise effectively with clients to collect necessary documents and ensure all required materials are properly prepared.
  • Provide guidance on proper documentation and offer advisory support based on a strong understanding of applicable policies and procedures.
  • Ensure accuracy and completeness in all paperwork and processes.
  • Deliver outstanding customer service and maintain high standards of professionalism.
  • Respond to client inquiries and assist with follow-ups after document processing within the company's response time.
  • Maintain and update tracking sheets accurately and in a timely manner.
  • Perform any other duties as assigned by management.

Job Requirements :

  • Minimum Diploma qualification in hospitality, mass communication, logistics, or a related field.
  • Strong verbal communication skills in CN and proficient written English.
  • At least 3 years of experience in a client-facing role.
  • No prior experience in this field is required as on-the-job training will be provided.
  • Strong time management skills and the ability to handle a high volume of digital documents.
  • Ability to plan workload effectively and meet deadlines.
  • If you are interested to apply, kindly submit your updated resume in DOC / PDF format and allow our Consultant to match you with our Clients.

    To facilitate the process, please ensure the following details are included in your resume :

    Current Address / Location

    Current Salary

    Reason for Leaving

    Expected Salary

    Notice Period

    Email :

    Kindly note that only shortlisted candidates will be notified.

    Agensi Pekerjaan The Supreme HR Advisory Sdn BhdJTK Number : JTKSM 1252

    Job Types : Full-time, Permanent

    Pay : RM3, RM4,500.00 per month

    Benefits :

  • Opportunities for promotion
  • Professional development
  • Application Question(s) :

  • Do you have of experience in a client-facing role?
  • Education :

  • Diploma / Advanced Diploma (Preferred)
  • Language :

  • Mandarin (Preferred)
  • Work Location : Remote

    Buat amaran kerja untuk carian ini

    Customer Support • Pacific Remote Islands Marine National Monument, Howland Island, Malaysia