R – Senior Customer Support

Your Role :

You will be assisting clients with administrative and advisory services, ensuring all processes are handled efficiently and accurately. You will be responsible for staying up-to-date with relevant policies and regulations to provide high-quality service. Attention to detail and accuracy will be key in delivering excellent results.

Job Responsibilities :

• Manage client applications and related documentation.
• Liaise effectively with clients to collect necessary documents and ensure all required materials are properly prepared.
• Provide guidance on proper documentation and offer advisory support based on a strong understanding of applicable policies and procedures.
• Ensure accuracy and completeness in all paperwork and processes.
• Deliver outstanding customer service and maintain high standards of professionalism.
• Respond to client inquiries and assist with follow-ups after document processing within the company's response time.
• Maintain and update tracking sheets accurately and in a timely manner.
• Perform any other duties as assigned by management.

Job Requirements :

If you are interested to apply, kindly submit your updated resume in DOC / PDF format and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume :

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

Email :

Kindly note that only shortlisted candidates will be notified.

Agensi Pekerjaan The Supreme HR Advisory Sdn BhdJTK Number : JTKSM 1252

Job Types : Full-time, Permanent

Pay : RM3, RM4,500.00 per month

Benefits :

Application Question(s) :

Education :

Language :

Work Location : Remote