Sales Manager, Reactive-Sheraton Johor Bahru

Sales Manager, Reactive-Sheraton Johor Bahru

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Job Number :

Job Category : Sales & Marketing

Location : Sheraton Johor Bahru, 05-01A Menara SKS Jalan Storey, Johor Bahru, Malaysia, 80300

Schedule : Full Time

Remote : No

Position Type : Management

Job Summary

The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up‑selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

Candidate Profile

Education & Experience

• High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional.
• 2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Core Work Activities

Managing Sales Activities

Providing Exceptional Customer Service

Additional Responsibilities

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Seniority level

Entry level

Employment type

Contract

Job function

Sales and Business Development

Industries

Hospitality

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