If you are looking to excel and make a difference, take a closer look at us…
The primary responsibility of the role includes (but is not limited to):
Champions service performance within the branch (queue management, complaint handling, customer experience).
Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors.
Staff Capacity planning (staff leave administration & relief arrangements).
Comply to Bank’s internal control and procedures.
Ensure Self-Audit Check is carried out diligently as required.
Relief functions as and when required (BM).
Oversees the Day to Day Activities of Subordinate Tellers and Customer Service Executives.
Train and coach Tellers and Customer Service Executives.
Represent HLB in relationship building with community.
Process improvement and cost down initiatives.
The successful candidate should be able to demonstrate the following selection criteria:
Minimum Diploma/Degree Holder. SPM/STPM with related working experience.
Service Oriented Mindset.
Strong Cross-selling experience.
Banking operations, knowledge in FSA, ECM, ABM Rules, BASEL II.
Good interpersonal and communication skills.
Strong organization and planning skills.
Related working experience in Branch Banking Operations.
Required Certification/Licensing : PCE (general) and PCE (life).
Customer Service & Operations Manager (Melaka) • MLK, MELAKA 1 BR
Company Background: IT Software .Position Title: Finance cum Admin Manager/ Assistant Manager .Work Location: Malim Jaya, Melaka .Working Day: Monday - Friday (8:30am - 5:30pm) ... Tunjukkan lagi
Responsible for maintaining office filing and recordkeeping systems; enters, edits, and retrieves data; prepare forms and maintains records, confidential files, minutes of meeting and other related... Tunjukkan lagi
Job Descriptions: Supply Chain Executive/ Logistic Executive.Coordinate between shipper, shipping agent and internal supply chain on the importation of goods.Handling and managing import relat... Tunjukkan lagi
We’re looking for a Mandarin-speaking Customer Support for Hotel Reservation to join our growing international team in Malaysia.If you’re detail-oriented, customer-focused, and thrive in a fas... Tunjukkan lagi
Install, service, and maintain equipment to ensure stable production at customer sites.Conduct technical training for customers.Ensure customer satisfaction by delivering timely and effective suppo... Tunjukkan lagi
Fluent in Mandarin and English (spoken & written).Experience in app support, reservation systems, or customer service.Strong communication and problem-solving skills.Monitor and maintain t... Tunjukkan lagi
Permanent, Full time, Onsite, 5 days.Machinery Manufacturing Company provides Turnkey Manufacturing Services: High Mix Low Volume and Serial Production.The Supply Chain Manager will oversee and opt... Tunjukkan lagi
About the role We are looking for a Field Supervisor to supports day-to-day activities that ensure smooth, efficient business processes and functions.The role requires exceptional time managem... Tunjukkan lagi
KL | Kelantan | Terengganu | Melaka | Johor.Looking for a role where you can.Business Development Specialist.Identify & onboard independent hotels and property partners.Present business solutions a... Tunjukkan lagi
Location: Kuala Lumpur, Malaysia (Google Office).Working Hours: Monday – Friday | 09:00 – 18:00.Employment Type: Full-Time | On-Site.We are currently hiring a Mandarin-speaking Cloud Security Techn... Tunjukkan lagi
We are looking for a Customer Success Specialist (CSS) to support customers through inbound calls and email channels.In this role, you will assist customers by responding to inquiries, resolving co... Tunjukkan lagi
Customer Success Specialist (Local) – Mandarin + Cantonese | Penang (Livingstone).RM4000–4500 + RM700 KPI + 13th Month Salary | 5-day work week (Rotational shifts) | Onsite | ASAP Start.Mandarin + ... Tunjukkan lagi
We’re looking for a Cantonese-Speaking Booking Reservation to join our growing international team in Malaysia.If you’re detail-oriented, customer-focused, and thrive in a fast-paced environmen... Tunjukkan lagi
Customer Success Specialist (Local/Expat) – Mandarin | Livingstone (Malaysia).Up to RM4500 + Language Allowance (Total up to RM5500 incl.Rotational Shift (5 days work / 2 days off) | Onsite | Start... Tunjukkan lagi
