Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Front Desk Receptionist / Customer Service Assistant

Front Desk Receptionist / Customer Service Assistant

SOMA WELLNESSKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Front Desk Receptionist / Customer Service Assistant

SOMA WELLNESS is seeking a professional, service-oriented, and client-focused Front Desk Receptionist / Customer Service Assistant to join our team. In this full-time role, you will serve as the first point of contact for our clients, delivering exceptional customer service, handling administrative duties, and supporting smooth daily operations. You will play a vital role in creating a welcoming, professional, and organized front-of-house environment that reflects our commitment to excellence.

Responsibilities

  • Greet and welcome clients and visitors, ensuring a professional and positive first impression
  • Manage appointment bookings (walk-in, phone, and online) accurately and efficiently
  • Provide clear and accurate information regarding services, promotions, and therapist availability
  • Handle customer inquiries, feedback, and complaints with professionalism and courtesy
  • Respond to phone calls, emails, and other inquiries, directing them appropriately when required
  • Provide administrative support including filing, photocopying, and data entry
  • Maintain a clean, tidy, and professional reception area
  • Assist with handling payments, including cash, credit / debit cards, and other financial transactions
  • Stay updated on SOMA WELLNESS services, promotions, and policies to assist clients effectively

Administrative & Operational Support

  • Accurately process all payment transactions (cash, credit / debit card, e-wallets)
  • Maintain and update client records, tracking preferences to enhance service delivery
  • Prepare and submit daily reports in compliance with SOPs
  • Open and close the centre according to the duty roster, ensuring operational readiness and security procedures are followed
  • Carry out additional administrative and operational duties as assigned by management

    • Coordination & Team Communication

  • Coordinate with massage therapists to ensure smooth workflow and minimize client waiting times
  • Communicate effectively with team members to manage daily schedules and promptly resolve operational issues
  • Ensure the cleanliness, organization, and professional appearance of the reception, waiting area, and overall outlet space

    • Qualifications

  • Previous experience in customer service or administrative roles, preferably in wellness, healthcare, or hospitality
  • Excellent communication and interpersonal skills with a professional and courteous demeanor
  • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office and standard office equipment
  • Detail-oriented, professional, and client-focused attitude
  • Fluency in English and Bahasa Malaysia (spoken and written)

    • What We Offer

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • Supportive, positive work environment focused on teamwork and work-life balance

    • Working Hours

  • 6 working days per week
  • Shift-based schedule (morning and evening shifts)
  • Willingness to work in Klang Valley, Johor Bahru, Ipoh, and Penang (multiple branches)

    • Salary & Benefits

  • Basic Salary : RM2,500 – RM3,000 (commensurate with experience)
  • Attendance Allowance (upon confirmation)
  • Commission opportunities available upon promotion to senior levels

    • About Us

    SOMA WELLNESS is a leading wellness center dedicated to providing holistic services that empower clients to achieve their health and wellness goals. Our mission is to deliver exceptional service in a nurturing environment, guided by professionalism, innovation, and care.

    Join us and become part of the SOMA WELLNESS family. Apply today to advance your career in a rewarding and dynamic industry.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Front Desk • Kuala Lumpur, Kuala Lumpur, Malaysia

    Pekerjaan yang berkaitan
    • Dinaikkan pangkat
    Head of Retail Operations

    Head of Retail Operations

    Heinemann Asia Pacific Pte LtdSepang, Selangor, Malaysia
    Direct message the job poster from Heinemann Asia Pacific Pte Ltd.Passionate in driving strategic growth through people and culture. As a member of our family-owned business, you will work to streng...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Receptionist Executive

    Receptionist Executive

    Talent RecruitKuala Lumpur, Malaysia
    Monday to Friday, 9 : 00 AM 6 : 00 PM.Greet and welcome guests and clients in a professional and courteous manner.Answer, screen, and forward incoming phone calls to the appropriate departments.Manage ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Customer Service / Dental Front Desk Receptionist

    Customer Service / Dental Front Desk Receptionist

    Hello Dental ClinicKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
    Quick Apply
    Welcoming patients and handling their concerns professionally and warmly.Answering calls, managing patient records, and coordinating with the clinical team. Scheduling & Appointments : .Managing c...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    Assistant, Business Centre (Reception)

    Assistant, Business Centre (Reception)

    Sime Darby Property BerhadBukit Kiara, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Position : Assistant, Business Centre (Reception).Location : Kuala Lumpur Golf & Country Club (KLGCC), Bukit Kiara.To ensure that the internal and external events and functions are organized to...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Branch Manager English Academy - Bukittinggi - Jambu Air

    Branch Manager English Academy - Bukittinggi - Jambu Air

    Ruangguru for BusinessBukit Tinggi, Pahang, Malaysia
    Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.Lead all activity initiatives within branches, including events, promotions, ...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
    Front Desk Receptionist / Clinic Assistant

    Front Desk Receptionist / Clinic Assistant

    Hello Dental ClinicSubang Jaya, Malaysia
    Quick Apply
    Jalan USJ 10 / 1, 47620 Subang Jaya, Selangor.Salary range : Basic MYR 1700 - MYR 3000 (depending on performance) + commission. Bonus depending on performance TRAINING INCLUDED.Greet clients and ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Receptionist Cum Admin Assistant

    Receptionist Cum Admin Assistant

    Ahmad Deniel, Ruben & Co.Kuala Lumpur, Kuala Lumpur, Malaysia
    This job is a blend of greeting clients and supporting office tasks at a law firm.You might like this job because you'll be the friendly face clients see and play a key role in keeping things runni...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    FRONT OFFICE SUPERVISOR

    FRONT OFFICE SUPERVISOR

    Wyndham Garden i-CitySelangorMalaysia, Selangor, Malaysia
    Greets and bids farewell to guests and offer appropriate hospitality comment.Hotel standard phrases / greetings.Smile and always maintain a professional, neat and pleasant image to guests at all time...Tunjukkan lagiKemas kini terakhir: 20 jam yang lalu
    • Dinaikkan pangkat
    Front Desk Executive

    Front Desk Executive

    SummitNext Technologies Sdn BhdKuala Lumpur, Malaysia
    BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as.Sales Le...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Receptionist cum Admin Assistant

    Receptionist cum Admin Assistant

    Syauqi GroupSelangorMalaysia, Selangor, Malaysia
    Established in 1999, our Bumiputera-owned company, based in Shah Alam, specializes in.As part of our expansion, we are looking for a dedicated and reliable receptionist cum admin assistant to join ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    RECEIPTIONIST cum ADMININSTRATIVE ASSISTANT

    RECEIPTIONIST cum ADMININSTRATIVE ASSISTANT

    SGSSelangorMalaysia, Selangor, Malaysia
    RECEPTIONIST cum ADMINISTRATIVE ASSISTANT.SGS is the world's largest testing, inspection and certification company and we employ over 94,000 people. Working as a core member of our IT Centre of Exce...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Accounts Assistant

    Accounts Assistant

    Blue Wave Shipping (M) Sdn.BhdKlang, Selangor, Malaysia
    Diploma / Degree in Accounting, Finance, or related field.Minimum 1–2 years of relevant working experience (fresh graduates may be considered). Basic knowledge of accounting principles and finan...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu
    • Dinaikkan pangkat
    Purchasing Executive - Mandarin Speaker (Furnituremanufacturer)

    Purchasing Executive - Mandarin Speaker (Furnituremanufacturer)

    Talent RecruitSeremban, Negeri Sembilan, Malaysia
    Procurement and Purchasing Operations.Source, evaluate, and negotiate with new and existing suppliers to obtain competitive pricing, quality products, and timely deliveries.Prepare and issue Purcha...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    Front Desk / Admin Assistant

    Front Desk / Admin Assistant

    EDUTRONIC SDN. BHD.SelangorMalaysia, Selangor, Malaysia
    RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for an energetic, dynamic, and friendly person to ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
    • Dinaikkan pangkat
    Head of IT (Advisory)

    Head of IT (Advisory)

    Michael PageKuala Selangor, Kuala Selangor, Malaysia
    Good career prospect and remuneration package.Your new company, is a very well-known national retail brand.They are growing very strongly across the globe and their CEO comes with great vision for ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
    • Dinaikkan pangkat
    • Baharu!
    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

    Bowtie Life Insurance Company LimitedSeremban, Negeri Sembilan, Malaysia
    Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next gen...Tunjukkan lagiKemas kini terakhir: 20 jam yang lalu
    CUSTOMER SUPPORT ASSISTANT

    CUSTOMER SUPPORT ASSISTANT

    MVC ResourcesKuala Lumpur, 14, my
    Quick Apply
    We are seeking a dedicated and organized individual to join our team as a Customer Support Assistant.The ideal candidate will be responsible for managing customer inquiries, maintaining client data...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
    Customer Service / Dental Front Desk

    Customer Service / Dental Front Desk

    Hello Dental ClinicKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
    Quick Apply
    Hello Dental Clinic Sunway Velocity.Jalan Shelley, Sunway Velocity.Welcoming patients and handling their concerns professionally and warmly. Answering calls, managing patient records, and coordinati...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu