Assistant Director of Human Resources (Pre-opening)
Location : Waldorf Astoria Kuala Lumpur, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Schedule : Full-time
Brand : Waldorf Astoria Hotels & Resorts
Job function : Human Resources
Seniority level : Mid-Senior level
Join our prestigious 5-star luxury hotel as the Assistant Director of Human Resources, where you will blend government policies, Hilton brand standards, and hotel-specific guidelines to elevate our human capital strategy. Collaborate closely with the Director of Human Resources and the Management team to craft innovative performance evaluation systems, recognition programs, and talent development initiatives, all aimed at building a high-performance team that drives our business goals and enhances our employer brand.
Responsibilities
Develop and implement HR strategies and initiatives aligned with the hotel’s overall objectives. Provide guidance to department heads on workforce planning, talent management, and employee engagement.
Oversee the recruitment process, from sourcing and interviewing to hiring and onboarding new team members. Collaborate with hiring managers to ensure recruitment efforts meet staffing needs and align with the company culture.
Act as the main point of contact for team members, addressing concerns and resolving workplace conflicts in a fair and professional manner. Foster a positive work environment that encourages teamwork, open communication, and mutual respect.
Lead the performance appraisal process, ensuring timely feedback and goal-setting for all team members. Develop and implement strategies to address performance issues and support career growth.
Identify training needs and coordinate learning opportunities to enhance team members’ skills and knowledge. Support leadership development programs to prepare team members for future roles.
Maintain accurate employee records, including attendance, contracts, and performance evaluations. Ensure the hotel complies with labor laws, health and safety regulations, and company policies.
Monitor compliance with HR policies and legal requirements, addressing any gaps or risks proactively. Prepare and present HR metrics and reports to senior management to support decision-making.
Develop and implement team member engagement initiatives to boost morale and reduce turnover. Recognize and celebrate team member achievements to foster a culture of appreciation and loyalty.
Qualifications
Benefits
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Location : Waldorf Astoria Kuala Lumpur
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Human Resource • Kuala Lumpur, Kuala Lumpur, Malaysia