Coordinate onboarding delivery, including implementation of 6sense use cases from inception to launch
Act as the primary point of contact for customers regarding project plan, progress, and risks
Understand customer’s end-to-end workflow and translate them into business and technical requirements
Identify the strategic impact of use cases on the customer’s business and help prioritize them to meet business objectives, to generate positive ROI
Partner with internal 6sense teams to proactively resolve issues and ensure on-time delivery across programs
Assist in driving product adoption post-onboarding
Act as a knowledge partner and 6sense expert to strategically guide customers through best practices
Contribute to the development of 6sense best practices, including internal and external training materials and other collaterals
Work closely with the sales team to ensure implementation expectations are set accurately
Requirements
Minimum 3 years of working in Martech or sales-tech industry, or;
Minimum 3 years in an enterprise software customer-facing role
Familiar with using Marketing Automation, CRM or related applications is a plus
Experienced working with B2B demand gen, marketing operations, sales operations and analytics teams
Excellent project management and organizational skills
Excellent interpersonal and presenting skills
Ability to manage multiple projects simultaneously, prioritize, and scale
Ability and desire to work in a high-energy and rapidly evolving B2B software startup environment.
Job Conditions
Fully-remote based in Malaysia
Night shift based on US time zone (depending on daylight savings)(9PM-5AM)
Seniority Level
Associate
Employment Type
Full-time
Job Function
Marketing
Industries
Marketing Services
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Marketing • Johor Bahru, Johor, Malaysia
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