Location : Parkson, Ipoh
Duties :
Sell company products by meeting our clients' needs and providing a memorable experience through high standard of service to clients throughout the whole sale :
Initiate contact with customers and welcome them both on counter and through traffic-stopping
Identify and understand customers' needs
Propose and demonstrate personalized product offers, on fragrance, make-up and skincare
Propose complementary products within category and offer a global beauty approach to our clients
Achieve retail sales targets and contribute to counter and services KPIs on a monthly basis
- Educate customers on the company brand and products
- Develop durable relationships with existing clients and engage new customers to the Brand, through genuine human interaction
- Register Clients' data in the dedicated system and perform all CRM and Clienteling activities
- Participate in counter merchandising maintenance according to corporate guidelines
- Monitor stock levels, report any issues to Counter Manager to ensure there is sufficient stock
- Conduct all assigned operational and administrative tasks
- Respect corporate & counter rules (attendance, punctuality…)
Requirements :
Minimum SPM graduate or Certificate Level in relevant fieldPreferably a previous professional experience in retail or service industry, ideally in the luxuryProven track record in excelling retail results & of working within a luxury retail environment