Property Management Executive / Senior Executive

About the Job

Join us at Eastern & Oriental Berhad to shape refined living experiences and inspiring spaces. We welcome you to contribute to our legacy of exceptional, timeless addresses.  Apply now for a career in Customer Care as our Handover Team, where your drive meets endless possibilities.

The position is based in our Penang Office in Malaysia.

Job Overview

You will be responsible to carry out the daily operations and related matters pertaining to defects and other issues of the property development project tasked.

Key Responsibilities

• Attend to owners' feedback professionally in compliance with E&O's service standards and provide reasonable alternatives in resolving customers' feedback
• Follow up and document all building defects (including reports and photos), in collaboration with departments and contractors to ensure timely completion
• Prepare for handing-over procedures and carry out random pre-handing over inspections before formal handover
• Coordinate with contractors for Pre-VP (Vacant Possession) briefings to resolve any handover and defect liability period (DLP) issues
• Assist in drawing up the procedures for opening and closing defect lists, ensuring timely submission to the Manager for smooth, error-free transitions and progress tracking
• Establish strong relationship with local authorities and maintain good rapport with owners / tenants / residents

Requirements