Tawaran kerja ini tidak tersedia di negara anda.

WFH Customer Support Specialist (Crypto / Fintech)- Mandarin Speaker

EYZ GlobalBatu Pahat, Johor, Malaysia

1 hari lalu

Penerangan pekerjaan

EYZ Global WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

Provide professional and empathetic support to customers via email and live chat .
Diagnose technical issues and escalate complex cases to relevant teams with proper documentation.
Maintain accurate and organized records of all customer interactions using CRM tools.
Assist customers with account management , platform navigation , and troubleshooting .
Work collaboratively with team members to achieve performance goals and ensure customer satisfaction .

Qualifications and Skills

Minimum 1–2 years of customer support experience, preferably in the fintech or crypto industry.

Hands-on knowledge of cryptocurrencies , blockchain , or trading platforms is an added advantage.

Excellent written communication skills with strong attention to detail.

Ability to remain calm and efficient in high-pressure situations .

Fast learner with a technical mindset and adaptability to new tools and platforms.

Strong problem-solving skills and a customer-first approach.

Other Requirements

Stable internet connection and a dedicated workspace for remote work.

Willingness to work on rotational shifts , including weekends and public holidays .

Employment details

Seniority level : Entry level

Employment type : Full-time

Industries : Outsourcing and Offshoring Consulting

#J-18808-Ljbffr

Buat amaran kerja untuk carian ini

Customer Support Specialist • Batu Pahat, Johor, Malaysia

Pekerjaan yang berkaitan

Dinaikkan pangkat

WFH Customer Support Specialist (Crypto / Fintech)- Mandarin Speaker

EYZ GlobalMuar, Johor, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Diagnose technical issues and escalate complex cases to relevant teams with proper documentation. Maintain accurate and organized records of...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu

Dinaikkan pangkat

(Chinese and English) Customer Success Specialist (Malaysia, remote)

SupportYourApp Inc.Muar, Johor, Malaysia

Passionate about the world of tech?.What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?. Unlock your potential by mastering new skills and achieving c...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu

Dinaikkan pangkat

Mandarin Contract Interpreter

Propio Language ServicesMuar, Johor, Malaysia

We do that by providing both remote and on-site services in more than 350 languages, for over 9,000 clients with a diverse and highly experienced staff, and over 10,000 contract interpreters.Qualit...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu

Dinaikkan pangkat

Bilingual Customer Support Specialist

DataAnnotationMuar, Johor, Malaysia

We are looking for a Bilingual Customer Support Specialist to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improv...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu

Dinaikkan pangkat

Customer Support Specialist

EngageRocketMuar town, Malaysia

Customer Support Specialist (Remote, Full-Time | GMT+8 Hours) EngageRocket is looking for a driven and customer-centric Customer Support Specialist to delight our customers by helping them leverage...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu

Dinaikkan pangkat

Technical Support Specialist

Tap Growth aiKebun Baharu, Johor, Malaysia

Get AI-powered advice on this job and more exclusive features.Customer Support : Deliver timely, accurate technical support for our audit software, ensuring high customer satisfaction.Problem Solvin...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu

Dinaikkan pangkat

Teams Voice Customer Engineer | Mandarin | MNC IT Services | Permanent | Remote | RM8K-RM11K

InfotreeBatu Pahat, Malaysia

We are seeking a highly skilled and experienced Microsoft.Customer Engineer specializing in Microsoft Teams.The ideal candidate will help customers empower their employees, maximize productivity, a...Tunjukkan lagiKemas kini terakhir: 10 hari yang lalu

Dinaikkan pangkat

(Chinese and English) Customer Support Consultant, emails / live chats (Remote)

SupportYourAppBatu Pahat, Malaysia

Chinese and English) Customer Support Consultant, emails / live chats (Remote) What you will do.Provide exceptional customer support via chats and emails Build positive and long-lasting relationships...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu

Dinaikkan pangkat
Baharu!

Overseas Recruitment Consultant (Overseas Chinese Preferred)

GuideOverseaMuar, Johor, Malaysia

Overseas Recruitment Consultant (Overseas Chinese Preferred).Malaysia (remote work supported).Understand client recruitment needs by analyzing job requirements, industry background, and candidate p...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu

Dinaikkan pangkat

Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang

TPBatu Pahat, Johor, Malaysia

Follow US Shift (including weekends / public holidays, if required).Competitive Salary + Language Allowance + Health Benefits. Provide accurate information, guidance, and follow-up on patient cases an...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu

Dinaikkan pangkat

Business Analyst WFH

UBASE AsiaBatu Pahat, Johor, Malaysia

We are looking for a detail-oriented and analytical.The ideal candidate will be proficient in Traditional Mandarin (speaking, reading, and writing) and skilled in transforming data into actionable ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu

Dinaikkan pangkat
Baharu!

French Canadian- Contractor Support Representative

Cisive Malaysia Sdn. Bhd.Muar, Johor, Malaysia

At Cisive, our vision is to make securing the right talent effortless.We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organiza...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu

Dinaikkan pangkat

Director Datacenter Operations

OracleJohorMalaysia, Johor, Malaysia

Be a part of our organization supporting hyperscale distributed infrastructure for the cloud.We’re looking for an experienced leader, with strong people management experience, business acumen and a...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu

Dinaikkan pangkat

Junior Customer Support Specialist | Remote | AI SaaS Support

Process StreetBatu Pahat, Johor, Malaysia

Process Street is an AI software and compliance operations platform startup from San Francisco.We help our customers build, document, automate, and track recurring workflows.Our platform automates ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu

Dinaikkan pangkat
Baharu!

Travel Concierge - Trilingual Speaker - Full remote in Malaysia

Ten GroupMuar, Johor, Malaysia

Join Our APAC Team in Malaysia as a Mandarin & Cantonese-Speaking Virtual Travel Consultant.We’re seeking a dynamic Virtual Travel Consultant specializing in Lifestyle Management to complement our ...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu

Dinaikkan pangkat

(Chinese and English) Customer Support Consultant, crypto (remote)

SupportYourAppMuar, Johor, Malaysia

Passionate about the world of tech?.What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?. Unlock your potential by mastering new skills and achieving c...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu

Dinaikkan pangkat

Data Partner- Math- Chinese - Remote- Global

TELUS Digital AI Data SolutionsMuar, Johor, Malaysia

Data Partner- Math- Chinese - Remote- Global.TELUS Digital AI Data Solutions.We are seeking a Subject Matter Expert to design advanced, domain-specific questions and solutions and to create challen...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu

Dinaikkan pangkat
Baharu!

(Chinese and English) Customer Success Specialist (Malaysia, remote)

SupportYourAppMuar, Johor, Malaysia

Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a. Unlock your potential by mastering new ski...Tunjukkan lagiKemas kini terakhir: 2 jam yang lalu

Dinaikkan pangkat

Telesales Specialist (English + Chinese)

KPay GroupBatu Pahat, Johor, Malaysia

In this role, you’ll play a key part in.KPay’s innovative payment solutions, and.This position is ideal for someone who thrives in a high-energy sales environment, enjoys speaking with people, and ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu

Dinaikkan pangkat

Customer Support Partner (Application Specialist)

RocheKebun Baharu, Johor, Malaysia

At Roche you can show up as yourself, embraced for the unique qualities you bring.Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted ...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu