Branch Manager

Job Overview

Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction. Managing the team, control costs, and drive overall business performance.

Responsibilities

• Manage the branch operational and financial performance of P&L by identifying new business opportunities and implementing new sales strategies.
• Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction.
• Managing the team, control costs, and drive overall business performance.
• Lead Branch Operations to ensure smooth daily logistics and freight forwarding operations to meet service standards and customer satisfaction.
• Guide, motivate, and build a high-performing team to ensure staff productivity and retention.
• Customer Relationship Management to foster strong client relationships to retain key accounts and secure repeat business.
• Manage branch financial performance by controlling costs and optimizing profitability.
• Ensure branch compliance with customs regulations, company SOPs, and industry standards to mitigate risks.

Requirements

Seniority level

Employment type

Job function

Johor Bahru, Johore, Malaysia

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