Global MNCRewarding BenefitsAbout Our Client
A leading Global MNC in the SSC market.
Job Description
As a Process Improvement Analyst, your primary responsibility will be to gather and analyze data to uncover opportunities for enhancing processes within key SSC functions. You will collaborate with cross-functional teams to implement recommended improvements and assess their impact.
- Collect, analyze, and interpret data to evaluate process performance across PTP, OTC, and RTR functions.
- Detect inefficiencies, process bottlenecks, and potential areas for automation and standardization.
- Design and recommend process enhancements to improve accuracy, efficiency, and cost-effectiveness.
- Work closely with cross-functional teams to execute and monitor process improvement initiatives.
- Contribute to the development of KPIs and dashboards for ongoing performance tracking.
- Assist in documenting process modifications while ensuring compliance with internal controls and best practices.
- Support training and change management efforts to integrate process improvements within SSC operations.
- Stay informed about industry trends and best practices in SSC process optimization.
The Successful Applicant
The ideal Process Improvement Analyst has strong experience in process optimization and data analysis within an SSC environment. Proficiency in Excel, data visualization tools, and ERP systems, along with a solid understanding of PTP, OTC, and RTR processes, is key.
Requirements :
- Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field.
- 2-5 years of experience in process improvement or data analysis within an SSC.
- Strong analytical skills with expertise in Power BI, Tableau, and Excel.
- Experience with ERP systems (SAP, Oracle, or similar) is a plus.
- Knowledge of PTP, OTC, and RTR processes.
- Ability to translate data insights into actionable improvements.
- Strong communication and stakeholder management skills.
- Familiarity with Lean, Six Sigma, or other process improvement methodologies is an advantage.
What's on Offer
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
- Leaders who support your development through coaching and managing opportunities.
- A world-class training program in financial services.
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.
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