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Store Manager
POP MARTKuala Lumpur, Kuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanCandidates must possess at least a Diploma or above. At least 3 years of experience as a Store Manager, or in store operations management, preferably in retail. Prior experience in multinational retail environments or premium consumer brands is highly desirable. Proven leadership, organizational, and team management skills with a hands-on approach. Strong execution capabilities and ability to work under pressure in a fast-paced retail setting. Excellent analytical thinking, decision-making, and multitasking abilities. Excellent communication, training, and interpersonal skills. Proficient in Microsoft Office and retail operations systems; strong analytical and reporting skills. Market-competitive packages. On-the-job training to ensure employees are equipped with up-to-date skills and knowledge. Career development opportunities through short-term assignments and new experiences. Pavilion Bukit Jalil IOI City Mall Sunway Velocity TRX Mid Valley Mid-Senior level Full-time Sales, Management, and Customer Service Industries : Retail
Store Manager
POP MART, Federal Territory of Kuala Lumpur, Malaysia
POP MART, founded in 2010 (SEHK : 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, Intellectual Property (IP) operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus on their craft and giving stage to talents from around the world. With 7,000+ employees globally, POP MART has a presence in more than 30 countries and regions.
Responsibilities
- Drive overall store sales by tracking performance, analyzing data, and guiding the team to meet targets.
- Manage daily store operations, including staff scheduling, stock control, and customer service excellence.
- Oversee recruitment, onboarding, training, and performance management of store staff.
- Foster a positive team environment through coaching, engagement, and development activities.
- Ensure accurate inventory levels, proper product handling, and effective visual merchandising.
- Handle customer issues and ensure a high-quality, brand-aligned in-store experience.
- Maintain store safety, cleanliness, and equipment upkeep.
- Act as the key liaison between the store and various departments to ensure smooth communication and operational alignment.
- All other duties or projects as assigned.
Requirements
What We Offer
Store Location
Seniority level
Employment type
Job function
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