Lead Customer Deal Desk Specialist (Korean Speaking)

OracleKuala Lumpur, Kuala Lumpur, Malaysia

30+ hari lalu

Penerangan pekerjaan

Oracle is hiring within its Kuala Lumpur data center. Candidates should be based in the Federal Territory of Kuala Lumpur, Malaysia.

Location : Oracle Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

Draft complex or nonstandard contracts or agreements for an assigned Oracle line of business, country, utilizing approved standard and non‑standard options to address all contract variations requested by Sales.
Validate & ensure prepared documents comply with Oracle guidelines and policies, including pricing, licensing, and revenue recognition, to mitigate risk.
Project‑manage deals by collaborating with Finance, Legal, Compliance, sales, and DPO teams on a single platform.
Ensure non‑standard contract terms are approved in accordance with the Oracle Global Approval Matrix and reflect negotiated commitments.
Advise and assist Sales on necessary approvals for complex or non‑standard transactions.
Support internal teams by interpreting terms already in drafted documents and providing advice on non‑standard terms before finalization.
When a Deal Manager is managing a deal, partner with them to ensure stakeholder expectations and deliverables meet a customer‑centric approach; otherwise, act as the primary contact for the contracting process.
Maintain knowledge of contract processes, systems, tools, and applications.
Identify and anticipate problems, initiating actions to deliver efficient customer requirements.
Other responsibilities may be deemed appropriate by Oracle management.

Desired Competencies

Change Agility – Adapt to change, embrace policy and process changes, demonstrate resilience.

Collaboration – Build networks, collaborate cross‑functionally, communicate for impact.

Customer Centric – Provide win‑win outcomes with Sales and stakeholders.

Leadership – Lead by example, model positive values, project confidence and authority.

Mastering Complexity – Handle requests with clear understanding, gather data, resolve root causes.

Performance Drive and Execution – Understand performance expectations and drive timely delivery.

Perseverance – Take personal accountability for performance.

Experience & Qualifications

Worked independently within defined policies and procedures with minimum or no supervision.

Outstanding organizational skills and attention to detail.

Working effectively under time‑critical deadlines.

Excellent written, verbal, interpersonal, and analytical communication skills.

Proficient in MS Office.

BA / BS degree; Business Management, Finance certification or equivalent; legal certification a plus.

Experience in drafting contractual documents.

Minimum 2+ years relevant business experience (preferably contracts management and drafting).

Experience with Oracle’s application software.

Career Level

IC2

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Finance

Industries

IT Services and IT Consulting

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders across almost every sector—and continue to thrive after 40 + years of change by operating with integrity.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

#J-18808-Ljbffr

Buat amaran kerja untuk carian ini

Customer Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia