Technical Account Manager, Security

Overview

Are you excited by the prospect of working with innovative security products? Are you passionate about being a technical evangelist & growing customers business? Join our innovative Application Security Product division! You'll work with customers to address their needs in API Security, implementing our solutions for maximum impact. Our customers rely on our platform for some of their most critical infrastructure.

Partner with the best

You'll apply your problem-solving ability, empathy, creativity, and cybersecurity knowledge to help map APIs, assess exposure, showcase attack patterns and indicators of compromise, and drive impact.

As a Technical Account Manager, you will be responsible for :

• Functioning as a product SME to educate customer on product capabilities
• Guiding customers to solve API Security challenges through product features
• Owning the technical relationship with customers from onboarding through renewal
• Ensuring successful product adoption using all critical features
• Performing technical presentations and demos for customers and partners
• Communicating concepts to audiences, including executive-level decision-makers, and follow up with technical staff in all areas
• Providing updates to customers on requested features, bug fixes, and product roadmaps
• Familiarizing yourself with customer environments, requirements, and milestones to help drive value

What you will need

Work flexibility

FlexBase, Akamai's Global Flexible Working Program, offers flexible options including working from home, the office, or both. We are happy to discuss working options for this role with your recruiter.

Benefits

At Akamai, we provide opportunities to grow and achieve. Our benefits cover health, finances, family, time at work, and pursuing other endeavors.

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