Tawaran kerja ini tidak tersedia di negara anda.
Mandarin Speaking Customer Success Specialist (WFH)
TPMalacca City, Malacca, Malaysia11 jam yang lalu
Penerangan pekerjaanFluency in Mandarin (spoken & written) and good English communication Experience in customer service or call centers is an advantage — but fresh graduates are welcome! Excellent communication, multitasking, and problem‑solving skills Willingness to work rotational shifts (including weekends / public holidays) Currently in Johor or open to relocating Paid training and continuous career development Supportive, diverse, and inclusive work culture Opportunities for professional growth within a global organization
2 days ago Be among the first 25 applicants
Location : Johor (Open to relocation tentatively by March 2026)
About the Role
Are you passionate about helping others and delivering great service? We’re looking for Mandarin-speaking Customer Service Representatives to join our growing team at Teleperformance Malaysia !
In this role, you’ll be the first point of contact for our customers — handling inquiries, solving problems, and ensuring every customer interaction is a positive experience.
What You’ll Do
- Handle customer inquiries via email, live chat, and phone calls
- Provide accurate information and effective solutions
- Document customer interactions and update records
- Escalate complex cases to the appropriate teams
- Collaborate with your team to meet service goals and KPIs
What You’ll Bring
What’s in It for You
Ready to take the next step in your career?
Buat amaran kerja untuk carian ini
Customer Specialist • Malacca City, Malacca, Malaysia