Sales & Retail - Account Manager (Central)

Role Summary

The Account Manager is responsible for managing the overall performance and day-to-day operations of Controlled Channel Partners and their respective outlets. The role focuses on driving the growth of Postpaid sales distribution while ensuring effective channel execution. Key responsibilities include monitoring competitor activities, planning and implementing sales and promotional initiatives, and ensuring all partners operate in alignment with CelcomDigi’s standards, brand values, and compliance requirements.

Responsibilities

• Oversee performance of Controlled Channel Partners and retail outlets.
• Drive growth and expansion of Postpaid sales distribution channels.
• Monitor and report on competitor activities and market trends.
• Plan and implement promotional initiatives at the store / outlet level.
• Ensure dealer and outlet compliance with CelcomDigi's operational guidelines.
• Manage and reconcile sales transactions and store assets.
• Strategize and execute overall channel development and expansion plans.
• Support and participate in on-ground initiatives including events, roadshows, and roving activities.
• Evaluate and enhance retail operations processes for continuous improvement.

Requirements

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

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