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CRM Developer, Manager
Tokio Marine Life InsuranceKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanMust have detailed knowledge and experience in Software Development Maintain test & production DynamicsCRM and BPM environments Implement new developments and change requests based on business and IT need Apply test and validation best practices with solutions deployment across Development, Configuration, User acceptance test, and Production CRM instances Work in close collaboration with Business stakeholders on all aspects of the BPM and CRM customization Support BPM and CRM end-users in their daily operations. Provide solutions to common entity access issues Create documentation on case resolution in order to facilitate knowledge sharing with team members Able to work independently, self-driven, proactive and initiative Ability to work with multiple projects effectively within timeline Work with teams across the business including, but not limited to, Internal Audit, IT teams, Compliance and Risk to ensure data security compliance Candidate must possess at least a bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science / Information Technology or equivalent At least 6 years of working experience in the related field is required for this position and 3 years project experience in IT for software development Good communication skills to liaise with stakeholders and adequate time management ensuring on-time delivery Strong analytical and organizational skills, with excellent verbal and written communication capability
Responsibilities
- Plan, organize, manage and coaching a team
- Monitor performance of BPM andCRMsystems
- BAU support on troubleshooting, and enhance the existing web applications
- Work independent, strong interpersonal skills with demonstrated ability to work and communicate with all levels of business users and management
- Develops, analyze, and maintains applications based on a thorough understanding of user and procedure requirements
- Involved in the new systems development and enhancement to support the business operations
Key Duties & Responsibilities
Requirements
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Manager Manager • Kuala Lumpur, Kuala Lumpur, Malaysia