Vice President, Payment Operations
OCBCKuala Lumpur, Kuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanMinimum 7 years of experience in banking industry or financial institution, preferably with remittance-related experience with Bachelor’s degree in Banking, Business Administration, Accounting, Finance, or a related field. Background in Payment Operations and Remittance Operations will be an advantage. Strong risk awareness and attention to details and strong follow‑up skills. Highly driven and able to work under pressure in a time sensitive environment. Excellent time management skills and the ability to prioritize effectively based on the risk / time criticality of the tasks. Able to work independently as well as in a team and leveraging available resources to achieve goals. Strong analytical and problem‑solving skill. Ability to address conflicts and elevate issues where appropriate. Ability to coordinate and work collaboratively with internal and external stakeholders. Possesses good oral, written, communication and co‑ordination skills; and able to interact well with team members and business units, financial institutions and customers.
Responsibilities
- Lead the teams in the Centre of Excellence (Hub) in managing remittance, payment screening, payment investigation & SWIFT Operations.
- Oversee the team's daily operations to ensure efficiency and alignment with all established goals.
- Maintain a high standard of operations control and compliance to protect Bank’s and Customer’s interests.
- Represent the teams in meetings with management, business partners, auditors as appropriate.
- Ensure escalations are raised to the management levels on a timely basis.
- Mainly responsible for remittances & payment investigation requested by customers or financial institutions, covering areas such as non-receipt of funds, amendment and cancellation of payments, exception handlings.
- Mainly responsible for performing payment screening, transactions activity checks and other reviews according to Anti-Money Laundering, Countering the Financing of Terrorism (AML / CFT) requirements.
- Other ad-hoc administrative and project task.
Job Requirements
Senior Level
Mid‑Senior level
Employment Type
Full-time
Job Function
Administrative
Industries
Banking
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