Tawaran kerja ini tidak tersedia di negara anda.
Logistics & Customer Support (MY Remote)
OddleGeorge Town, Penang, Malaysia1 hari lalu
Penerangan pekerjaanYou're able to speak, read and write in Mandarin Chinese as you may be communicating to partners / customers in Singapore, Malaysia and Hong Kong You are self-driven and highly responsible in helping merchants succeed You are pretty tech-savvy and able to manoeuvre around technical systems You are organised and have strong attention to detail You have high work quality standard with a customer service-oriented mindset You can excellent written and verbal communication skill You are open-minded and able to adapt in a fast-paced environment, and possess a good attitude towards learning and improving You are able to work on weekends / in shifts Attractive Compensation Package Work from Anywhere Flexibility Savor Culinary Delights with Monthly Food Credits
Logistics & Customer Support (MY Remote)
Oddle is committed to be F&B brands’ trusted partner to digitalise, optimise and grow their business. Oddle started in 2014 as a white-label e-commerce platform and software that enabled restaurants to build their own store online with instant connectivity to local logistics partners. Today, Oddle has over 5,000 F&B brands onboarded in the region and offers a vertically integrated solution that streamlines and consolidates both online and offline channels, giving merchants more insights on their own consumers to improve engagement with their best customers.
About the role
Our Logistics & Customer Support team prides ourselves in delivering world-class customer service to our restaurant partners and consumers. You will be part of the regional Delivery Experience team working with our logistics partners to support Singapore, Malaysia or Hong Kong markets. If you take pride in delivering that top-notch customer service, this role is for you.
Location : Remote
What you will do
- Coordinate with our logistics partners to manage the deliveries for our merchants who are restaurant owners and advise them on delivery-related matters whenever necessary
- Provide support and assistance to end-consumers on delivery-related matters via email & live chat among other channels
- Resolve delivery incidents promptly in a professional manner following guidelines and service recovery policy to the restaurant partners as well as to the end-consumers
- Work closely with the Finance team to resolve any billing disputes
- Champion any other relevant feedback that might arise to internal teams to improve our process and service
- Working locations can be flexible, able to work remotely on weekends and when necessary
Who we're looking for
What we offer
If you are driven and looking for tremendous growth opportunities and want to grow with us, we would love to speak with you soon!
Oddle is an equal opportunities employer and welcomes applications from diverse candidates.
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Support • George Town, Penang, Malaysia
Pekerjaan yang berkaitan
)
- Dinaikkan pangkat
Associate Customer Marketing
The Hershey CompanySungai Petani, Kedah, Malaysia Work Location : Johor, Malaysia.Supports the execution of customer and channel marketing strategies by coordinating shopper activation plans, assisting in commercial operations, and managing adminis...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu
- Dinaikkan pangkat
Customer Service / Interpreter_Work From Home
Agensi Pekerjaan Trust Recruit Sdn BhdGeorge Town, Penang, Malaysia Interpret on-demand calls from multiple industries (medical, insurance, legal, utilities, etc.Act as a bridge for seamless communication between English and Mandarin / Cantonese speakers.He...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Logistics Officer - Contract Logistics / SCM, Customer Service
DB SchenkerBayan Lepas, Penang, Malaysia At DB Schenker, you are part of a global logistics network that connects the world.A network that allows you to shape your career by encouraging you to contribute and truly make a difference.With m...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Road Logistics Customer Care Specialist
Kuehne + Nagel ASSeberang Perai, Penang, Malaysia When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently.
Your work also helps ensure...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
- Dinaikkan pangkat
IT Support Specialist
Tech GuruSeberang Perai, Penang, Malaysia Stable company with a strong employer brand.Mission-driven, customer centric organisation.Opportunity to work with diverse, global teams.
Competitive salary and Performance bonus.We are seeking a sk...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu
- Dinaikkan pangkat
Technical Customer Support, I
Zebra TechnologiesSimpang Ampat, Penang, Malaysia At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better.United by curiosity and care, we develop dynamic solutions that anticipate ou...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Support(Mandarin / Cantonese Speaker)@ Bayan Lepas
Innovatz GlobalBayan Lepas, Penang, Malaysia Minimum of 6 months work experience in customer support in any industry.Fresh graduates are welcome with degrees in the following disciplines : English with Communication, English for Professionals,...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Junior Customer Support Specialist | Remote | AI SaaS Support
Process StreetCentral George Town, Penang, Malaysia Process Street is an AI software and compliance operations platform startup from San Francisco.We help our customers build, document, automate, and track recurring workflows.Our platform automates ...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Operations Support Analyst (Warehouse & Logistic)
Celestica Inc.George Town, Penang, Malaysia Operations Support Analyst (Warehouse & Logistic).Functional Area : Operations (OPS).Career Stream : Operations Support (SUP).
Job Title : Operations Support Analyst.Direct / Indirect Indicator : Indirect...Tunjukkan lagiKemas kini terakhir: 8 jam yang lalu
- Dinaikkan pangkat
Logistics & Customer Support (MY Remote)
OddleSeberang Perai, Penang, Malaysia Logistics & Customer Support (MY Remote).Oddle is committed to be F&B brands’ trusted partner to digitalise, optimise and grow their business.
Oddle started in 2014 as a white-label e-commerce platf...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Customer Support Specialist
LittleLivesKulim, Kedah, Malaysia LittleLives is a fast-growing SaaS company in the EduTech space, operating mainly in Singapore, Malaysia, Vietnam, and Indonesia.
With almost 2000 schools as customers, our mission is to revolutioni...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
- Dinaikkan pangkat
Customer Support Specialist
Bitdeer (NASDAQ : BTDR)PenangMalaysia, Penang, Malaysia Bitdeer Technologies Group (Nasdaq : BTDR) is a world-leading technology company for Bitcoin mining.Bitdeer is committed to providing comprehensive computing solutions for its customers.The Company ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Success Specialist - English (Local Malaysians)
TPPenangMalaysia, Penang, Malaysia The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information.
Communicate with customers via phone, email and chat.CSS represe...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
(Chinese and English) Customer Success Specialist (Malaysia, remote)
SupportYourAppKulim, Kedah, Malaysia Chinese and English) Customer Success Specialist (Malaysia, remote).Be among the first 25 applicants.Passionate about the world of tech?.
What if you had a chance to be a part of the world's leading...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Specialist Customer Logistics Management
Infineon TechnologiesPenangMalaysia, Penang, Malaysia Be an active member of the account team to enable customer growth by being the first point of contact for demand fulfillment topics across Infineon.
Self-responsibly manage given tasks within job sc...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Support Engineer
Kaleris CompanySeberang Perai, Penang, Malaysia Customer Support Engineer page is loaded## Customer Support Engineerlocations : Remote Malaysiatime type : Full timeposted on : Posted 30+ Days Agojob requisition id : R- • •Job Description : • •##...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu
- Dinaikkan pangkat
(Chinese and English) Customer Support Consultant, crypto (remote)
SupportYourAppBayan Lepas, Penang, Malaysia Passionate about the world of tech?.What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?.
Unlock your potential by mastering new skills and achieving c...Tunjukkan lagiKemas kini terakhir: 25 hari yang lalu
- Dinaikkan pangkat
(Chinese and English) Customer Success Specialist (Malaysia, remote)
SupportYourApp Inc.Sungai Petani, Kedah, Malaysia Passionate about the world of tech?.What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?.
Unlock your potential by mastering new skills and achieving c...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Logistics Analyst 4
Lam ResearchKulim, Kedah, Malaysia Leads process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices.Perform cycle...Tunjukkan lagiKemas kini terakhir: 8 jam yang lalu
- Dinaikkan pangkat
Logistic Analyst
Plexus Corp.George Town, Penang, Malaysia The Logistics - Analyst I is responsible for supporting logistics operational excellence and solutions that reduce transport costs for Plexus' manufacturing sites, by actively participating in logi...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu