Bilingual Japanese & English Customer Service Representative
Hunters International Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanExcellent communication skills in Japanese & English Problem solving Sense of responsibility Independent and customer friendly Experienced with Customer Care, internet and hotel industry
About the job Bilingual Japanese & English Customer Service Representative
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
RM None - 8,500.00 (Malaysian Ringgit)
Who are we? Our client is a business process outsourcing company that offers amazing career opportunities and benefits to everyone across the globe in 29 countries, speak 60+ languages, and employ over 55,000 people worldwide!
Job Descriptions :
- Handle pre and post reservation inquiries by phone, e-mail and fax
- Handle customer requests by phone and e-mail
- Modify, change and / or cancel existing reservations
- Make outbound calls to hotels / guests to arrangement special requests
- Act as liaison between guest and hotel to resolve complaints
- Manage relationships with hotels by providing high levels of customer service and account management support.
Job Requirements :
Working Hours : 5 working days rotational shift (Mon-Sun) | 8am - 10pm (9 hours / day)
Remuneration : Total package up to MYR 8,500
Consultant in Charge : Angel Chok | |
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Customer Service Representative • Kuala Lumpur, Kuala Lumpur, Malaysia