Client Enablement Analyst

RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS)Kuala Lumpur, Kuala Lumpur, Malaysia

6 hari lalu

Penerangan pekerjaan

Senior Technical Recruiter @ CLPS Global | Talent Acquisition, Recruitment Strategies

The Client Enablement Analyst is responsible for the onboarding work of new clients in our backend system, providing excellent service in face of commercial team’s requests. Client Enablement Analyst will also work closely with the product / engineer team to share client’s feedback and improve user experience.

Responsibilities

Account configuration, including feature enablement and capability adjustment.
Pricing configuration, including customized pricing setup.
To collaborate with internal teams and channel partners for new merchant onboarding, identify the improvement space and optimize the workflow.

Qualifications

Related working experience in the payment industry or internet company.

Ability to rapidly understand new products and demonstrate adaptive problem‑solving skills.

Strong communication skills and customer service consciousness are required.

Office software skills.

Fluent in English and Mandarin Chinese.

Basic knowledge of JSON, Data analysis would be a strong plus.

Seniority level

Entry level

Employment type

Contract

Job function

Customer Service

#J-18808-Ljbffr

Buat amaran kerja untuk carian ini

Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia