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Client Enablement Analyst
RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS)Kuala Lumpur, Kuala Lumpur, Malaysia14 hours ago
Job descriptionRelated working experience in the payment industry or internet company. Ability to rapidly understand new products and demonstrate adaptive problem‑solving skills. Strong communication skills and customer service consciousness are required. Office software skills. Fluent in English and Mandarin Chinese. Basic knowledge of JSON, Data analysis would be a strong plus. Entry level Contract Customer Service
Senior Technical Recruiter @ CLPS Global | Talent Acquisition, Recruitment Strategies
The Client Enablement Analyst is responsible for the onboarding work of new clients in our backend system, providing excellent service in face of commercial team’s requests. Client Enablement Analyst will also work closely with the product / engineer team to share client’s feedback and improve user experience.
Responsibilities
- Account configuration, including feature enablement and capability adjustment.
- Pricing configuration, including customized pricing setup.
- To collaborate with internal teams and channel partners for new merchant onboarding, identify the improvement space and optimize the workflow.
Qualifications
Seniority level
Employment type
Job function
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Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia
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