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Customer Success Officer

Customer Success Officer

Aetherion Dataworks Sdn BhdPetaling Jaya, Selangor, Malaysia
30+ hari lalu
Penerangan pekerjaan
  • Build and maintain strong, long-lasting customer relationships.
  • Guide new customers through a seamless onboarding process.
  • Conduct outbound calls to introduce insurance products and explain benefits.
  • Assess customer needs and recommend suitable insurance solutions.
  • Provide responsive support and resolve customer inquiries or concerns.
  • Collect customer feedback to identify service improvement areas.
  • Collaborate with internal teams (e.g., marketing, product) to enhance the customer experience.
  • Maintain accurate records of all customer interactions and sales activities using CRM tools.
  • (Apply now at #J-18808-Ljbffr

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