Associate Director, Claims

Reinsurance Group of America, IncorporatedKuala Lumpur, Kuala Lumpur, Malaysia

1 hari lalu

Penerangan pekerjaan

Join to apply for the Associate Director, Claims role at Reinsurance Group of America, Incorporated

RGA ready RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

This position is responsible for undertaking effective and prudent claims management, and supporting the administration of claims across the life & health business in the region and any remaining time supporting other local initiatives like training, auditing and building client relationships.

What You Will Do

Handle the Claims assessment and related tasks in accordance with Treaty Terms & Conditions, RGA Standards, guidelines, Claims Philosophy and Claims authority
Review, validate and approve the Claims Bordereau within Claims Authority
Render prompt, efficient and courteous services to clients and ensure timely and quality service standards are met
Perform the Claims Audits for the clients and complete the findings with insights in the required reports
Ensure clients fulfil claims assessment and management requirements for automatic business
Identify and escalate risks, issues, or service gaps in the day-to-day provision of claim service, audit program or claims reporting
Conduct / support meetings, training, audits, and other activities with clients
Building and maintaining relationships with the client claims team and other stakeholders to facilitate claims assessment and communication
Support training, and coaching to junior claims assessors; supporting claim digitalization initiatives
Performing other duties as assigned by the manager from time to time

Qualifications

Solid technical knowledge and industry experience

Relevant degree with at least 10 years of related experience; FLMI and ALHC are a plus

Proven ability to assess a wide range of Life and Health claims

Strong interpersonal skills, sound judgment, and ability to work effectively with clients and stakeholders

Excellent communication and presentation skills

Detail-oriented self-starter with flexibility to manage varied tasks in a fast-paced environment

Capable of multitasking and delivering results

Strong analytical and organizational abilities with a focus on meeting deadlines

Proficient in Excel and PowerPoint

Candidate with more professional qualities will be considered as Director, Claims

What you can expect from RGA

Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

Join the bright and creative minds of RGA, and experience vast, endless career potential.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance and Sales

Industries

Insurance

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Associate Director • Kuala Lumpur, Kuala Lumpur, Malaysia