IT Lead

Focus on the Family Malaysia (FOFM) is a not-for-profit organisation dedicated to helping families thrive. Since 1997, we provide relevant, reliable and reproducible programmes, trusted resources, and family counselling services that strengthen relationships in marriage, parenting, and youth. We partner with like-minded individuals and organisations to nurture, support, and protect time-honoured values and the institution of the family – because we believe strong families build strong communities.

We are looking for a resourceful and proactive individual to join us as the IT Lead. Reporting to the Executive Director, this person is responsible for driving technology solutions that strengthen FOFM's mission and operational excellence. This person will oversee IT systems, safeguard data, and pioneer practical, innovative tools that expand our impact – always seeking smarter, cost-effective ways to deliver results.

Key Responsibilities :

1.   Technical Systems & Innovation

• Collaborate with teams (e.g. Website, Communications) to solve technical challenges such as Wordpress management, integrations (Adaptis-ipay88) and system optimisation.
• Manage and optimise back-end systems (e.g. DynaMail, Alaya, SiteGIant, CiviCRM, Vodia, Automate, SiteGround, etc.) and system integrations (e.g. Adaptis-iPay88) to ensure reliability and scalability.
• Research, test and implement cost-effective, innovative IT / CRM tools (e.g. Fluent Forms, open-source solutions) to maximise work efficiency and impact.

2.  Data Management & Security

Google Sheets) for analytics and communication.

3.  IT Administration & Operational Support

4.   Organisational Support & Culture

Requirements

Are you passionate about technology and want to help meet the growing needs of families nationwide? If yes, join the family

To apply, please email your CV to