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Customer Support (Japanese Speaker)

Customer Support (Japanese Speaker)

Agensi Pekerjaan JobScoper Sdn. Bhd.George Town, Penang, Malaysia
18 jam yang lalu
Penerangan pekerjaan

Responsibilities

  • Handle inbound customer inquiries through email and chat.
  • Provide technical and product support while identifying sales opportunities.
  • Achieve sales targets and maintain high customer satisfaction.
  • Troubleshoot product issues and ensure first-call resolution.
  • Maintain accurate records and use CRM systems effectively.

Qualifications

  • Diploma / Bachelor’s Degree in any discipline.
  • Proficient in Japanese (JLPT N2 or above; C1 level preferred) and English (Min B1 level).
  • Minimum 6 months’ customer service experience; fresh grads are encouraged to apply.
  • Tech-savvy with good multitasking and communication skills.
  • Sales-driven with the ability to build rapport and handle customer needs effectively.
  • Willing to work rotational shift, in Georgetown, Penang.

    • Benefits

  • 5 Working Days
  • Annual Leave and Sick Leave
  • Training Provided
  • Allowance Provided
  • EPF / SOCSO

    • Additional Details

  • Seniority level : Associate
  • Employment type : Full-time
  • Job function : Customer Service
  • Industries : Human Resources Services
  • Location : Georgetown, Penang, Malaysia

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    Buat amaran kerja untuk carian ini

    Japanese Speaker • George Town, Penang, Malaysia