Executive, Credit Control (Group Finance)

Executive, Credit Control (Group Finance)

Department

Group Finance

Location

Grade

Travel Requirement

No

Job Overview

Credit control, student collection, managing student fee payments, ensuring timely collection of outstanding

Key Responsibilities

• To follow up with the active students and monitor the outstanding tuition fees of self-sponsored students.
• Sending reminders of outstanding tuition fees to students via emails, calls and SMS blasts.
• Update student payments in the student profile and cross-check with the bank statement and update the official receipt number.
• Coordinate with departments such as Admission, Exam Unit and Faculties.
• Checking and verifying payment clearance or outstanding balances for the Exam unit to determine whether students are allowed / disallowed to sit for examinations, collect results, etc.
• Involved in briefing and introduction for New Intake Orientation to explain finance-related matters.
• Verifying student statement of account, performing confirmation for agent commission.
• Attending and replying to students’ enquiries through emails and the helpdesk
• Negotiate payment plans with students facing financial hardship.
• Other ad-hoc duties as assigned

Skills and Experiences

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