Backbase
Federal Territory of Kuala Lumpur, Malaysia
The Strategy Consulting team is a fast growing team of young, entrepreneurial and digital consultants that all earned their stripes at some of the best strategy firms around the globe. We operate at the intersection of financial services and digital business transformation, where we help our customers ride the waves of digital transformation successfully.
Meet the job
In a consultative and collaborative approach, you drive strategic consulting engagements with our customers — top-tier to mid-size banks and credit unions — to help address their most complex business and technological challenges. With your deep understanding of our customer’s business models and your expertise in the (digital) banking domain you create a compelling long-term vision, laser-sharp financial business case and a value-driven implementation roadmap utilizing the Backbase Platform to its fullest extent. Ultimately, by directly engaging with and presenting in front of the executive teams of our customers, you accelerate decision-making and help grow the long-term relationship with our customers successfully.
Responsibilities
- Engagement Management : you lead strategic customer engagements with top prospects and customers by delivering high impact sessions, workshops and (re-usable) materials and tools. You maintain a high level understanding of Backbase platform capabilities to advise and inspire teams and customers.
- Strategic Analysis : you perform best-in-class strategic and financial analysis with top-quality deliverables, applying business design, management consulting and financial analysis best-practices and tools in a pragmatic approach. You combine empathy, creative instinct and business savvy to challenge customer assumptions about value extraction.
- Market Research & Insights : you stay up-to-date with the latest financial services and digital banking market trends and insights, and contribute to thought leadership within Backbase.
- Consulting Tools, Content & Frameworks : you create and maintain Backbase-specific tools, content, frameworks and best-practices to help customer-facing functions (e.g., Sales, Solutions Engineering, Customer Success) to make an impact.
- Project Management : you take full ownership of assignments from start to finish, consulting with peers for input and validation.
How about you
You have 8+ years of work experience as a (digital) strategy consultant for top strategy firms or digital boutique consultancies. Banking, payments, tech or SaaS experience is a plus, but a can-do mentality is valued above years of experience.You are street smart and digital savvy. A true team player with a sense of humor, hands-on and self-motivated, able to drive progress and meet deadlines.You are a well-rounded consultant with strong analytical, quantitative and conceptual thinking skills.You have significant experience with customer-centric methods such as lean startup, design thinking, value proposition design and agile transformation, and are proficient in financial analysis / ROI and business case building.You know what constitutes a great consulting outcome and deliverables, and are driven to create impactful analyses, business cases and pitches.You have strong interpersonal and communication skills to ensure successful customer engagements across multiple teams, cultures and timezones.You have excellent English speaking, writing and presentation skills, with the ability to persuade, inspire and own the room.You can prioritize and plan effectively, work well under pressure, and adapt to growth and change.You can spot commercial opportunities and translate these into solid presentations and tailored proposals in collaboration with Sales.You collaborate well, fostering a positive spirit and coordinating diverse activities within a team.You have the courage to learn and share your learning process with us.You are willing and motivated to travel regularly.Employment details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Information TechnologyIndustries : Financial Services and BankingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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