Linen Attendant

Overview

Join to apply for the Linen Attendant role at Hilton .

With thousands of hotels in over 100 countries and territories, Hilton offers opportunities to delight. The Linen Attendant is responsible for the hotel’s and guests’ laundry, delivery of laundry to the linen room, guests or designated areas in line with Hilton and hotel policies and procedures.

What will I be doing?

• Proper handling of the different types of linen.
• Use equipment and chemicals appropriately.
• Report any faulty equipment to the Laundry team immediately.
• Handle guest items with utmost care to avoid damages, shrinkage, lost buttons, etc.
• Answer guests’ calls and requests in a friendly, efficient manner.
• Collect guests’ laundry when requested and ensure that the correct room numbers are tagged to it.
• Inspect all laundry items and note any damages, discoloration etc. before and after cleaning.
• Report to the team leader if you do not know the material of the clothes, before handling.
• Prepare costings for guests’ laundry, ensuring correct and prompt billings.
• Package and deliver guests’ laundry to correct guestrooms.
• Ensure guest needs and reasonable requests are met.
• Maintain a clean work area.
• Responsible for the collection and distribution of uniform for hotel team members.
• Carry out any other reasonable duties and responsibilities as assigned.
• Adhere to the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.

What are we looking for?

What will it be like to work for Hilton?

Hilton is a leading global hospitality company with a commitment to exceptional guest experiences across its global brands. Our teams are at the heart of it all.

Work Location

DoubleTree by Hilton Shah Alam

Schedule

Full-time

Brand

Doubletree by Hilton

Job Function

Housekeeping and Laundry

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