Job Summary
Take full ownership of the development and ongoing support of drivers, firmware, and related tools to maximize system and hardware performance. Collaborate closely with global engineering teams, troubleshoot complex field issues, and deliver reliable releases that help customers maintain high productivity.
Job Responsibilities
Develop and maintain drivers, firmware, and supporting software for production and field applications.
Lead in-house debugging with Engineering teams; triage, reproduce, and resolve issues efficiently.
Provide remote and on-site software troubleshooting and support new feature implementation.
Design, build, and maintain in-house test software, automation tools, and utilities.
Manage version control and software release cycles for overseas equipment.
Take ownership of goals, schedules, and deliverables; ensure high-quality project completion.
Collaborate effectively across functions and time zones with global engineering teams.
Communicate technical details clearly in Mandarin; prepare design documentation and results.
Implement custom algorithms and generate required data outputs and reports.
Job Requirements
Bachelors degree in Computer Science, Computer Engineering, Software Engineering, or a related field.
Strong programming skills in C / C++; proficient with Visual Studio or equivalent toolchains.
Solid understanding of computer architecture, operating systems, and hardwaresoftware integration.
Excellent written and verbal communication skills in English and Mandarin.
Highly organized, capable of managing multiple projects, tasks, and resources effectively.
Flexible, adaptable, and able to work in dynamic field environments.
Ability to align program goals with business strategy and make sound, customer-focused decisions.
Willing to travel 1030% for site support, validation, and deployment (domestic and overseas).
Experience with device drivers, firmware bring-up, or embedded Linux / RTOS environments.
Familiarity with Git or other version control systems and release pipelines.
Background in test automation, data collection, and report generation is an advantage.
Software Engineer • Bayan Lepas, Penang, Malaysia