Sports Advisor Full Time – Decathlon Klippa Batu Kawan-All Sports

Overview

The Worlds Largest Sports Retailer is recruiting passionate sports people — At Our New Decathlon Store in Batu Kawan!

Would you like to build a smashing career in Retail around Sports? Game changers and sports enthusiasts, our doors are wide open for you! Klippa Shopping Centre - Decathlon Batu Kawan

The hub of the growing Batu Kawan township

A retail-anchored meeting destination

Responsibilities

• To Customers : Welcome customers in a professional manner.
• Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout, etc.).
• Educate customers on omni-channel brand offerings for the complete range of interested products.
• Know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.
• Develop the network of customers both in store and online, to know them better and establish a personal relationship.
• Pass on sports passion and help customers discover new sports.
• Improve and develop customer information by encouraging the subscription / registration of loyalty cards.
• Participate in sports-related community events within the neighbourhood of the store.
• Know the ambition of the department and take action with the team to achieve it.
• Promote innovation and sports experience in store.
• Boost Decathlon Malaysia best sales by using resources and commercial tools.
• Put together the layout in store in accordance with implantation principles and guidelines.
• Produce high-quality implantation based on the Satisfied Customer Family (FCS).
• Maintain the layout with good facing to make customers satisfied.
• Ensure stock is accurate and available by using the automatic replenishment system.
• Bring awareness about Decathlon Connect to all stakeholders.
• For Safety of People and Goods : Enforce basic safety and security standards in the departments; know and enforce preventive and operating guidelines regarding fire safety and evacuation procedures; apply and enforce all security procedures (regarding people, goods and cash) and actively combat shrinkage; observe product safety policy (standardized adjustments and traceability of sensitive products, use-by dates, etc.).
• Development and Complementary Skills : Know and manage personal development and training plans; participate in training, develop training skills, and become a trainer; improve teammates' skills with the leader.

Profile

What We Are Looking For

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