Customer Fleet Manager

A Snapshot of Your Day

The Customer Fleet Management (CFM) team is a vital part of the CTS organization, responsible for building long-term partnerships with key customers to support GS's growth. The CFM team will focus on key O&G customers and prioritize their needs to ensure their SV fleet is 100% available and reliable – two KPI’s our customers value the most. The role will work closely with customers to transparent reporting, reduce product issues, and identify service opportunities. It will also collaborate with sales and engineering teams to adjust customer systems for optimal performance. It will escape risks for quick resolution and support CTS teams with both reactive and proactive assistance.

How You’ll Make An Impact

THE SE GS D GSO CTS CFM team is looking for a Customer Fleet Manager for our Asia Pacific customers. An experienced, enthusiastic, collaborative professional would make the perfect fit for our team.

• Drives and monitors Key Customer’s satisfaction and Gas Turbine (as well as compressors and steam turbines) Performance via Reliability & Availability KPIs.
• Establishes him / herself as the point of contact for escalation; Provides early recognition of potential risks with major business impact (Previous service KAM responsibility)
• When necessary, escalates identified risks in time to Head of CTS to ensure appropriate and timely resolution.
• Understand fleet reliability (strength and weakness) from the competition installed base.
• Advise product management teams in Distributed on how to improve reliability / availability of products based on customer interactions.
• Advise LTP MK&S on reliability / availability value proposition for New Unit opportunities and existing service fleet.
• Propose development of new CTS offerings based on customer needs to improve reliability / availability
• Presents Reliability & Availability KPIs to Key Customers and Siemens Energy management on regular basis.

What You Bring

About The Team

Our Gas Services division offers Low‑emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world’s electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150‑year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards / Benefits

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