Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia, licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India, Softbank Vision Fund, Khazanah and SMBC bank among others. We provide business financing to SMEs funded by individual and institutional investors and payments solutions to SMEs and consumers.
We're looking for a BI and Data Operations Lead to own and scale the operational backbone of our data function. You’ll lead the team responsible for maintaining reporting excellence from regulatory and compliance reporting to enterprise dashboards while driving automation and infrastructure improvements that make data delivery faster, cleaner, and more reliable. This role shapes the heartbeat of our data ecosystem, building reliable systems today while engineering for the scale, speed, and insight we’ll need tomorrow.
What you will do
Operational Excellence
- Oversee data support operations, driving quality, responsiveness, and clear service standards
- Define and track operational SLAs, success metrics, and data quality KPIs
- Drive automation and process optimisation to reduce manual reporting and improve operational efficiency, with added advantage if capable of implementing AI‑driven automation solutions
Regulatory, Compliance & Governance
Lead and govern regulatory and compliance reporting, ensuring precision, timeliness, and full audit readinessEstablish and enforce data quality and availability standards across BI environmentsBI Platform & Infrastructure Management
Own and optimise the dashboard ecosystem, improving reliability, performance, and user adoption across the organisationCollaborate with Data Engineering and Data Analytics Leads to enhance reporting infrastructure and semantic data layersCross‑Functional Collaboration
Partner with Product and Engineering teams to assess downstream data impacts of product changes, ensuring data readiness and integrity across systemsLeadership & Team Development
Coach and mentor the BI & Data Ops team to build deep technical and operational capabilitiesRequirements
At least 5 years’ experience in Business Intelligence, Data Operations, or BI InfrastructureAdvanced proficiency in SQL and deep expertise with BI and visualisation tools, including performance tuning, data modelling, and governance best practicesProven track record in operational governance, automation, and data quality managementAbility to lead cross‑functional initiatives across business, data engineering, and analytics teamsExcellent stakeholder management skills and a strong sense of operational ownershipBenefits
Time off – We offer flexible paid vacations, annual holidays, and special days such as birthdays and work anniversariesFlexible working – We provide space to accommodate each person’s working style and personal lifeMedical benefits – Health insurance coverage for employees and dependentsMental health and wellness – Org‑wide fitness initiatives and wellbeing coachingTech support – Company laptop and best possible support for the right equipment / tools to enable high productivityLocation
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Analyst
Industries
IT Services and IT Consulting
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