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Manager - E-Commerce (Marketplace)
GMGKuala Lumpur, Kuala Lumpur, Malaysia18 jam yang lalu
Penerangan pekerjaanBachelor’s degree in Business, Marketing, E-commerce, or related field Minimum 3 years of experience in managing online marketplaces (Shopee, Lazada, etc.) Strong understanding of marketplace algorithms, tools, and promotional mechanics Data-driven with proficiency in Excel and familiarity with analytics tools Excellent communication and project management skills Able to work independently in a fast-paced, performance-driven environment Seniority level : Mid-Senior level Employment type : Full-time Job function : Marketing, Business Development, and Strategy / Planning Industries : Retail
Overview
GMG, a global well-being company, is seeking a Manager - E-Commerce (Marketplace) based in Kuala Lumpur, Malaysia. The role focuses on growing sales, improving product visibility, and delivering end-to-end marketplace operations in collaboration with internal teams and marketplace partners.
Responsibilities
- Develop and execute marketplace strategies to grow sales, improve product rankings, and enhance brand visibility
- Manage daily operations on all marketplaces, including store setup, product listing, pricing, content, and inventory
- Plan and execute promotional campaigns aligned with the marketing calendar and marketplace mega campaigns
- Collaborate with internal teams and marketplace account managers to secure campaign slots and boost visibility
- Ensure product listings are accurate, optimized with SEO-friendly content, and compliant with marketplace standards
- Coordinate product launches, bundle strategies, and upselling / cross-selling opportunities
- Track key performance metrics (sales, traffic, conversion, ROI, etc.) and provide actionable insights
- Monitor competitor activities and pricing trends to remain competitive
- Ensure timely and accurate order fulfillment, stock availability, and service recovery for any escalations
- Collaborate with Customer Service to improve buyer ratings and response time
- Work with marketing, logistics, merchandising, and finance teams to ensure end-to-end operational excellence
- Liaise with marketplace platforms for new features, insights, and partnership opportunities
Qualifications
Job details
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Manager • Kuala Lumpur, Kuala Lumpur, Malaysia