Overview
The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Store at Pearl Point Shopping Centre, Old Klang Road, Kuala Lumpur, which is Opening Soon! LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE? IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME THIS COULD BE THE PERFECT ROLE FOR YOU! Responsibilities
To Customers
Welcome customers in a professional manner Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.) To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range Develop the network of customers both in store and online, to know them better and establish a personal relationship Pass on sports passion and help customers discover new sports Improve and develop customer information by encouraging the subscription / registration of loyalty card to customers
To Decathlon Malaysia
To know the ambition of the department and take action with the team to achieve it Promote innovation and sports experience in store Boost Decathlon Malaysia best sales by using resources and commercial tools To put together the layout in store in accordance with implantation principles and guideline Produce high-quality implantation based on Satisfied Customer Family (FCS) Maintain the layout with good facing to make customers satisfied To make sure that stock is accurate and available by using the automatic replenishment system
For Safety of People and Goods
Enforce basic safety and security standards in the departments To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures
Development and Complementary Skills
Participate in training, develop the training skills and become a trainer
#J-18808-Ljbffr
Klang • Kuala Lumpur, Malaysia