Education Counsellor - UK & Ireland (Penang)
Our Client is a global leader in the international education industry which operates a number of related business lines including; international student placement; English language testing; and English language Training. As part of their growth plans, they are seeking to hire dedicated, and experienced Education Counsellor to be part of their team.
Responsibilities :
- To finalize applications, provide excellent counselling services to students, and establish a good relationship with clients to ensure smooth conversion.
- To be involved in events, exhibitions and promotionse.g. school visits, appointments, etc.of affiliates / clients.
- Provide counselling services and information on the UK & Ireland Education and related to customers (students / parents).
- Provide accurate, efficient and quality service that exceeds customers expectation.
- Attend to students queries quickly and professionally.
- Attend to students complaints tactfully and professionally.
- Maintain a high degree of response towards customers confidentially.
- Maintain friendly & professional relationships with all stake holders including universities & student.
- Provide informative report and feedback of all marketing activities e.g. outreach, school visits to manager.
- Provide respective application data & statistics to management.
Key Requirements :
Knowledge of the UK & Ireland, and local education system.A Bachelors or higher degree in any discipline (or work experience equivalent).Good interpersonal and presentation skills.Ability to handle multiple tasks under pressure and meet deadlines.Must have the ability to work and operate in a team and demonstrate team work skills.Diligent and self-motivated.Upholds organizational values.Able to communicate in Bahasa Malaysia & English (written & spoken). Mandarin will be an added advantage.Remunerations & Benefits :
Min Basic Salary RM2,600 - RM 3,300.Direct industry experience will be an added advantage.Opportunity for training and upskill development.Opportunity for career growth.Consultant-in-charge
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