We are seeking a hands‑on IT Project Manager to drive cross‑functional projects that link business operations with technology. This role is about getting things done — taking complex initiatives (POS / CRM / WMS integrations, HR / payroll digitalization, marketing automation, retail tech rollouts) and delivering them on time, within scope, and with real business impact.
Reporting to the Head of Technology & Systems , the IT Project Manager will work closely with Operations, Finance, HR, Marketing, and external vendors to ensure smooth execution.
Key Responsibilities
- Lead cross‑functional tech‑enabled projects from kickoff to delivery (system integrations, e‑commerce / system enhancements, new retail launches, automation rollouts).
- Manage project scope, timelines, resources, risks, and stakeholder communication.
- Ensure business requirements are clearly defined, translated into technical tasks, and delivered.
Cross‑Functional Alignment
Partner with non‑technical stakeholders (Ops, Marketing, HR, Finance) to gather requirements, set priorities, and manage expectations.Act as the translator between business teams and developers / vendors.Manage external development agencies, testing partners, and technology vendors.Ensure developers deliver against requirements and don’t “bluff” on timelines or technical excuses.Use AI and modern project tools to improve speed, documentation, and tracking.Agile Execution & Reporting
Run stand‑ups, sprint planning, retros, and weekly progress updates.Maintain clear project dashboards and documentation (Asana, Jira, Notion, or equivalent).Escalate risks and blockers early, with solutions proposed.Key Outcomes
Major integration projects (POS ↔ CRM ↔ WMS ↔ HR / Finance) delivered with clear ownership.Cross‑functional teams aligned with zero “black hole” projects .External vendors managed effectively, delivering on‑time and in‑scope .Project delivery success rate >80% (measured by scope, timeline, budget).
Known internally as a “rockstar PM who gets things done.”Requirement : Experience :
5–8 years in IT / digital project management.Proven track record managing cross‑functional tech / business projects .Familiar with retail / e‑commerce environments a strong plus.Technical literacy : understands APIs, system architecture, integration basics (enough to manage devs).Strong problem‑solving and troubleshooting mindset.Exceptional communication skills (able to manage both business stakeholders and technical teams).Proficient in project management tools (Asana, Jira, Trello, Notion).Character :
Fast‑moving, structured, practical.Detail‑oriented, yet outcome‑driven.Collaborative, persuasive, able to hold both teams and vendors accountable.Curious, adaptable, and tech‑forward (comfortable using AI tools to boost efficiency).Why Join Us
Lead high‑impact projects across a fast‑scaling group in beauty, wellness, retail, and e‑commerce.Work under a Head of Technology & Systems with direct CEO visibility.Opportunity to grow into Senior PM or Program Manager as the company scales regionally.Unlock job insights
Salary match Number of applicants Skills match
Retail & Consumer Products 101-1,000 employees
EMAX Beauté International is a leading beauty service provider in Malaysia, home to Beauté Library, Curvena, Venusde, and B+ Clinic. Since 2011, we’ve empowered people to look good and feel better with personalised treatments, expert care, and real results. With 9 centres and a passionate team, we focus on confidence, growth, and purpose‑driven progress. If you’re driven by beauty, care, and impact, you’ll thrive with us.
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